Ipod nano not turning on

My ipod nano (I think 2015 2016 model) turned itself off and now nothing will get it to turn back on. I have tried pushing the two buttons on it in together at the same time (as the website told me to), ive connected it to my computer and did a restore but nothing has worked

iPod nano (7th generation, Mid 2015), Windows 10

Posted on Oct 29, 2017 12:01 AM

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3 replies

Oct 31, 2017 3:51 PM in response to oneorthe_other

Hi there, oneorthe_other.

I see that your iPod nano isn't turning on. Good job on trying to reset and restoring your iPod, and I'm happy to help.

Get help with your iPod nano (7th generation)

Try these steps first

  • Reset your iPod. Press and hold the Sleep/Wake button and Home buttons until you see the Apple logo.
  • If you can't see your iPod in iTunes when it's connected to your computer, try another USB port.
  • Restart the computer that you use with your iPod.
  • Make sure you have the latest version of iTunes.
  • Restore your iPod to factory settings.

If you still need help, try the steps for your issue below.


If your iPod won't turn on or the screen is dark

If your iPod won't turn or the screen looks dark, try these steps:

  • Connect your iPod to power for at least ten minutes, so your iPod has enough battery charge to turn on.
  • If your iPod doesn't turn on, try to reset it while it's connected to power. Press and hold the Sleep/Wake and Home buttons until you see the Apple logo.
  • If you see the Apple logo on the display, connect your iPod to your computer and make sure that it appears in iTunes and can play music.

If you don't see the Apple logo and your iPod still won't turn on, your iPod might need service. Contact Apple Support.


Take care!

Nov 2, 2017 8:19 AM in response to oneorthe_other

Thank you for getting back to us with that information, oneorthe_other. Since the steps in that article didn't work, it is indeed time to have your iPod nano evaluated.

Apple - Support - Product Selection -- Apple Support will be able to supply all of your service options.

Find Locations -- You can also locate the nearest Apple Store or Apple Authorized Service Provider if you'd rather. Make sure the country you're located in is showing on the top-right corner. If it isn't, click it and choose the correct one.


Best regards!

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Ipod nano not turning on

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