You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my password *******

I forgot my passcode. The apple store fix for me. But when I sign in. It’s not work. So I need your help. Send new password to my iPhone with number is ****** . My iPad is not working now. So I use my iPhone contact with you. I hope you can help me.

<Personal Information Edited by Host>

Posted on Oct 29, 2017 10:43 AM

Question marked as Top-ranking reply

Posted on Oct 29, 2017 3:10 PM

The above article helps if you forgot your iPad's passcode.


Perhaps what you actually forgot was your Apple ID password. If so:

Apple - iForgot


Or, if your iPad is Activation Locked:

Turn off Find My iPhone Activation Lock - Apple Support

3 replies

Oct 31, 2017 4:20 PM in response to sberman

Hi Dear

I have my IPad with Apple ID is
******@icloud.com. I forgot my password. I need

the new password for me sign in. My screen is okay. Only I need the new password. Thanks for your message.


Thuy Hua or Nick Hua

<Personal Information Edited by Host>

I forgot my password *******

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.