Why does the lock screen turn on randomly and doesn’t turn off until I hit the lock button?

My phones lock screen turns on randomly and stays on until I hit the lock button. Is there something in the settings that makes that happen or is it something that needs to have a software update to fix it?

Posted on Oct 29, 2017 10:58 AM

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Posted on Dec 25, 2017 7:17 AM

In case you are still having the issue ... Like another reply said, open Settings and go to Display & Brightness. Below Auto-Lock, look for Raise To Wake and tap its switch to turn it off. I did not have to reboot my phone (6s), but others might.


This had irritated me for weeks until I figured it out. According to the store salesperson, it is supposed to be a feature, an “improvement” made in one of the updates to save you that millisecond of time to wake your phone. Personally, Ibfound it rather silly.

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Dec 25, 2017 7:17 AM in response to Scotts97

In case you are still having the issue ... Like another reply said, open Settings and go to Display & Brightness. Below Auto-Lock, look for Raise To Wake and tap its switch to turn it off. I did not have to reboot my phone (6s), but others might.


This had irritated me for weeks until I figured it out. According to the store salesperson, it is supposed to be a feature, an “improvement” made in one of the updates to save you that millisecond of time to wake your phone. Personally, Ibfound it rather silly.

Dec 25, 2017 10:23 AM in response to dleepoff

i turned off the "raise to wake" feature as I personally find it useless and waste a lot of power. But it still does not solve the issue


After a while, I figured the root cause of this:- that bug was triggered when you placed your phone close to a access card reader like a door opener. I used to hold my phone and my wallet together with my access card in the wallet, when I tapped my wallet on the card reader to try to open the door, it triggered the iPhone and got to the Apple Pay screen and since then the bug began. you can reset it by turning off the phone.


so DONT place the phone too close to a door reader and you are ok.

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Why does the lock screen turn on randomly and doesn’t turn off until I hit the lock button?

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