my ios is 9. I do not want to upgrade ios 11 because I want to upgrade ios 10. I do not want to upgrade iOS 11 if ios 10 has not been upgraded first. I ask you to help

Unless the developer of your app ignored all Apple programming standards a backup does include the data in your app's files. For several persons that are in your situation they have found that they can access their data from their backup using a program like Backup Extractor. If your developer created some sort of proprietary formatting then you are correct, you would not be able to get them but I doubt this is the case. Give it a try.

So you admit you saw all the warnings? Including the one where they said your app would no longer work? I think for any reasonable person that would include the fact your won't be able to get to your data.

The only short sighted person in all of this is you. You were given several warnings and you did absolutely nothing with them. A word of advice: when you check engine light comes on you should do something about it.

Your people all seem to think that there was something I could do prior to upgrading. There was nothing I could do. If I had extracted the data, the multi-layer drawings would have been flattened. I didn’t want them flattened. So, yes... Today, I would rather have the flattened drawings than nothing, but what I would really rather do is revert to iOS 10. The developer of the app hasn’t produced a new product or upgrade in over a year.

The other thing I would add is that you all seem to be missing the point. One of you said that Apple didn’t have the ability to identify the Apps that wouldn’t work. Clearly that is not the case. With as many people out there who find themselves in my position, why was Apple so short-sighted as to not put a pop-up warning at the point of clicking “Update”? Instead, 1) they hid a list of apps in the settings? I’ll take your word for it, but in reality, I set up the settings once and never go there again. And 2), they warned you when you opened the app instead of when you were performing the update. If your car was to warn you about using a particular brand/style of tires, would you want the warning to come when you removed the tires or when you changed the oil? Apply just a little logic. The warning for not using tubes in radial tires is on the packaging for the tube in big red letters, it’s not on the gas cap.

So instead what you chose to do was lose your data altogether. YOU chose to do this. If someone said Apple had no way to identify which apps would work that was incorrect information or you an assumption on your part that they said that. The issue at hand is 32 bit apps and Apple could easily identify those by reading the app header and did so. You have stated that you read that popup about 52 times. And the popup included the information that you could see a list of all 32 bit apps in Settings so that is not exactly hiding it.

Their is someone here who needs some logic. You knew the developer had gone out of business and you did...nothing. You were weren't the app would no longer work for a year and you did...nothing. But it is somehow Apple's fault.

So at this point since apparently you have decided that even if you recovered your data it would not be to your liking you have a couple of choices. I'm sure that when you discovered a year ago the developer abandoned the app that you transferred a copy of the app to your computer in iTunes. You could buy a used iPhone 5 or 5c (which can't go past iOS 10.3.3), restore from your backup and load the app from the copy you made on your computer.

Or you can abandon the effort entirely, write it off as a learning experience, sell your iPhone and use the proceeds to buy a phone from a different company. Then look in the Google App Store and see if they have a similar app.

Will.McLearen wrote:

Creating a backup doesn’t back up data that is imbedded in the App’s files. My data still exists, there’s just no way to access it.

And that is why for proprietary or encrypted data tied to specific software, you should always have a mechanism in place to ensure access to your data. E.g. many password managers will allow export of their data to simple ASCII csv files. You can keep those on an encrypted disk image or external hard drive - somewhere separate from the app itself.

i have worked in companies my whole life where data is their single most valuable asset. We always, and I mean always, ensure that we will never loose data due to a hardware or software issue. There is no reason for that to ever happen, in business or personal use.

Again, it’s your data. You and only you care about it and nobody else is going to assume responsibility for it. And if you think any other device or software company thinks any differently about user data, you’re in far a shock.

Whole device backups are great, but if some data requires additional steps, then it’s up to you to do so. And if an app truly offers no possible method to archive or safely keep data, then I would suggest not using that app at all. That is particularly true for one-off, single person developers and cheap encryption storage apps - I avoid such apps altogether as they are the most likely to suddenly become abandon-ware.

No, I didn’t receive the notification 52 times. No, I didn’t know the developer was out of business until after I did the upgrade to iOS 11. And NO, Apple did not make the information available when it was RELEVANT. I suspect that you live in your device. You’re an expert on all things Apple; it’s why you’re good at this. You’re not the mainstream user. I did contact one of my other app developers when the notifications first came out. After 45 minutes on the phone with a customer service rep, I wasn’t able to reach someone who could help... See, customer service deals with fixing problems in the current version of the App. And when you get the notice that the app won’t work with a future iOS, you need to speak to someone in the development section. After going through that experience once, it was too time consuming to repeat for every app. You’re in love with Apple; I get it. You spend your life in forums dedicated to Apple. You identify with them. But, logic would say, put the notification where/when it is relevant. In the information/knowledge hierarchy, I don’t need data. I need actionable information when it is relevant because I’m constantly being flooded with data. My iPad is only one tool of many that I use. Funny thing is, Apple’s Customer Support agrees with me and told me as much. They really are interested in making a better product; they’re just short-sighted.

Mike, that was a helpful post. Unfortunately, my files were multi-layer drawings. They were only exportable to flat jpegs files. Maybe a poor choice of App. For several years, there was nothing comparable; I was constantly looking. I would agree with your premise to stay away from single person developers. How do you identify these? Generally, the quality of the interface is a giveaway, this wasn’t the case in this instance. The developer was The OtherNet and the App was DrawCast. They had (15?) several apps that they designed/supported.

From what I can find online, The Othernet LLC was a two person California company. It’s not clear to me the company still exists or is active. None of their apps look like they’ve been update in 2-3 years. I don’t think there will be a solution for you now unfortunately. Although their App Drawcast+ shows as iOS 11 compatible in the App Store on my iPad?

Were you able to actualy contact anyone from the company directly to ask them?

I reached out via the email listed on their webpage. That was yesterday. I haven’t heard anything yet. I downloaded DrawCast+, but the Apps don‘t share files. The dates listed in the App Store seem to indicate that there were updates ~ a year ago, but I abree with you. I don’t think there is a solution for me unless I can restore a backup to one of my older iPads. Will an iCloud backup contain the info, or will I need to revert to a much older local backup on my computer?

Yeah, and I‘m thoroughly disgusted that I can’t install Windows95 on my new HP. Oh, wait... what’s that? I can. So, if by some off-chance WordPerfect were my word processor of choice I could use it? Say I purchased AutoCad in 1998 for $3000 and I wanted to run it, I could? Surely you jest. What will I do with the $3000 I’ve saved?

1) I never said I saw the notifications every week for a year. And I didn’t. 2) I said the developer abandoned the app a year ago, but I found that info in the App Store... for every app there is a last updated date. 3) The ”list” in Settings was the best kept secret. I never go to settings, how would I know it was there? The update page didn’t send me there. That’s like notifying people of a picnic by putting up posters in the bathrooms or worse yet, by sending them an email Subj: Company Picnic. If you want to inform people, do it when you have their attention. Don’t do it when they are thinking about something else. Not everyone wants to go to a company picnic, so some aren’t going to read the email... The ones that read the poster don’t have a means of recording the details they’re reading. You say you “had” a job... It didn’t work out?

The app as already stated several times was DrawCast by The OtherNet.

I also am dissatisfied with Apple. iOS upgrades should still allow older software to run. Most of the apps I used aren’t compatible with IOS11, not to mention the numerous issues and constant upgrades for fixes. Apple will be loosing more customers with this mentality!

Whether or not an old apps runs or not with the new version of iOS is not up to Apple. It is in fact up to the developer. They are the one who are responsible for keeping the app available or not. Usually support a number of different version for the various version of iOS is too much trouble for them so they drop support for the older versions of iOS.

::sigh:: There you are being logical again. Logic never wins against emotion.

I'm trying to picture Apple "loosing" customers. Do they keep them on a leash, and release them all at once? Or are they caged, perhaps in Apple stores, and then let hundreds out all at once to overrun the mall?

Hi

When you update your software it will always be updated to the latest ios 11.0.3

Cheers

Brian 🇬-1F1E7;

You stated; "It’s Apple’s fault that I can’t revert to iOS 10. "

You are wrong. It is a design feature of iOS to disallow downgrades.