"bowmasters" spams, what can I do?

Question

Level 1

4 points

"bowmasters" spams, what can I do?

Hi!

I've just spoken to Apple support (by phone), they recommended me to send the request here.

I installed a game from Apple-store - https://itunes.apple.com/app/id1118431695.

Then the game sends spam through my telegram contact list, so all my friends, chat groups received spam messages from me.

Options list of the game doesn't contain options that could enable/disable access the app to my contact list.

User uploaded file

Spam example:

User uploaded file

Of course I'll remove the program from my phone, But I think that the program should be blocked at Apple store:

1. Unauthorized access to user's contact list

2. spam through user's contact list

Could anybody say what can I do to block the program on Apple store? Apple support at my country registered my request (100-336-443-111, phone ***** ) but they recommended to send a request somewhere apple...

PS: sorry for my bad English

my email: ****

iPhone 6, iOS 11.0.3

Posted on Oct 30, 2017 4:37 AM

Reply

Answer 1

VikingOSX

Level 10

128,224 points

Oct 30, 2017 4:48 AM in response to unera.net

This is a user-to-user support community, and Apple is not here. Use the Apple contact information in the iTunes App Store to reach someone at Apple. You might even consider writing an iTunes store product review, so others can be forewarned.

Reply

Answer 2

etresoft

Level 9

58,676 points

Oct 30, 2017 7:43 AM in response to unera.net

Hello unera.net,

These kinds of scam apps have become a serious problem on the App Store. Apple Support isn't going to be much help. Here are some other places at Apple you can try:

1) Report a Problem (for purchases within the past 90 days, I think)

2) Send e-mail to appreview@apple.com

3) Send e-mail to Apple Product Security product-security@apple.com since this is a privacy violation

If you do make it to a human being, I also suggest you complain that there is no way to report such problems.

Reply