Slow Graphics Performance MacOS High Sierra

Am I the only one that witnessing horribly slow graphics performance

and high CPU usage in 10.13?


Any solutions to speed things up?


Youtube videos 1080p are jumpy

Quicklook of 3D models are horrible

System UI animations are jumpy

Very high CPU usage ("windowserver")

VMs are consuming 2X CPU as they did in 10.12

Had a Kernel panic twice already


Did Apple's graphics firmware/driver change destroy the performance of older models??

I can't trust the "updates" anymore. Both on MacOs and iOS sides. They are killing performance.



Using

2.3 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2 GB

Intel Iris Pro 1536 MB

MacBook Pro with Retina display, High Sierra

Posted on Nov 1, 2017 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2017 3:45 PM

It seems that installing the NVIDIA driver works for me. Once installed you get a new NVIDIA preference pane where you can choose to use the NVIDIA driver or the bundled macOS driver. Worth a shot.


For macOS 10.13.0:

http://www.nvidia.com/download/driverResults.aspx/126157/en-us


For macOS 10.13.1:

http://www.nvidia.com/download/driverResults.aspx/126538/en-us

372 replies

Nov 15, 2017 8:32 AM in response to ParhamS

I decided to downgrade back to Sierra. In case anyone needs it, here's the guide I followed:

https://www.macworld.co.uk/how-to/mac-software/how-remove-macos-high-sierra-down grade-3581872/


Since I don't use Time Machine* I had to download the Sierra installer and create a bootable drive on a USB stick. Those instructions are also linked in the article above.


After downgrading, I can attest that I am not experiencing any of the same graphics issues or overall sluggishness in High Sierra. I guess I'll be sticking to this macOS version indefinitely.


* In Sierra I used to use Crashplan. When I upgraded to High Sierra, I decided to give Arq + BackBlaze a try. Sticking with Arq + BackBlaze for now.

Nov 15, 2017 12:20 PM in response to Luis Sequeira1

Luis Sequeira1 wrote:


Installing 3rd party drivers is not the solution.

So it would seem. I went down the route of trying all the developer betas, hoping that Apple would have fixed it. I got to 10.13.2 Beta 2 before giving up.


If anyone has tried the recently released 10.13.2 Beta 3 I would be interested to know if there are any improvements for these graphics issues.


I have heard that the NVidia WebDrivers make things slightly better, and would be a relatively painless stop-gap solution until Apple releases updated drivers in an OS update that fixes this (especially compared to reverting to Sierra). Unfortunately, I could not test this myself as the drivers are bound to stable High Sierra versions (10.13.0, 10.13.1), and would not work with the Betas I was using.


I would encourage everyone with the issue to contact support and make sure that Apple is aware of this and is prioritising it. The machines with problems are 3-4 years old now, and so won't be getting priority testing internally (as demonstrated by the issue in the first place), worse some users might just think "Ah well, it's a few years old, was bound to slow down at some point..." and not report the issue at all. In my conversations with them last week, they seemed to think this issue didn't not exist, and I had to jump through a lot of hoops to convince them that it was related to the specific hardware used in my machine, and not a fault etc...

Dec 6, 2017 9:46 AM in response to ParhamS

After upgrading to High Sierra, my computer slowed down to almost being unusable. I spoke to 12 different senior advisors and did everything they said. Nothing fixed it. The slowdown is most noticeable when I connect to an external monitor. Apple refuses to acknowledge the problem.

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-04 18:02:23

Download EtreCheck from https://etrecheck.com

Runtime: 2:04

Performance: Excellent



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.



Problem: Computer is too slow

Description:

Slow after high sierra.



Hardware Information: ⓘ

MacBook Pro (Retina, 15-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,3

1 2.6 GHz Intel Core i7 (i7-4960HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: Unknown

Battery: Health = Check Battery - Cycle count = 127

iCloud Quota: 44.45 GB available



Video Information: ⓘ

Intel Iris Pro - VRAM: 1536 MB

NVIDIA GeForce GT 750M - VRAM: 2 GB

Color LCD 2880 x 1800

DELL P2715Q 1920 x 1080 @ 60 Hz



Disk Information: ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 500.07 GB



USB Information: ⓘ

USB30Bus

VIA Labs, Inc. USB 3.0 HUB

SMSC USB5534B

HGST G-DRIVE mobile USB

mobile USB disk2: (1 TB)

EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Ext Hard Drive (disk2s2 - Journaled HFS+) /Volumes/Ext Hard Drive : 999.86 GB (319.55 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB 2.0 HUB

SMSC USB2134B



Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to Gigabit Ethernet Adapter



Virtual disks: ⓘ

Internal Hard Drive (disk1s1 - APFS) / [Startup]: 500.07 GB (252.72 GB free)

Physical disk: disk0s2 500.07 GB (252.72 GB free)

(disk1s2) <not mounted> [Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted> [Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm [VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB



System Software: ⓘ

macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour



Configuration files: ⓘ

/etc/sudoers, File size 1302 but expected 1563

/etc/sysctl.conf - File exists but not expected



Gatekeeper: ⓘ

Mac App Store and identified developers



Clean up: ⓘ

/Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon

Executable not found!

/Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon

Executable not found!

/Library/LaunchDaemons/com.prey.agent.plist

/usr/lib/prey/current/bin/prey

Executable not found!

/Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist

/Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent

Executable not found!

~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist

/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resour ces/gconsync --sync com.google.ContactSync --periodic

Executable not found!

~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist

/Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard nopref

Executable not found!

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found!

7 orphan files found. [Clean up]



Kernel Extensions: ⓘ

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.netbridge (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.usbconnect (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.vnic (12.2.1 41615 - SDK 10.9) [Lookup]



/Applications/Wondershare AllMyMusic.app

[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]



/Library/Extensions

[loaded] com.AmbrosiaSW.AudioSupport (4.1.4 - SDK 10.11) [Lookup]

[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10) [Lookup]

[loaded] com.logitech.manager.kernel.driver (6.70.1 - SDK 10.11) [Lookup]

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]



/System/Library/Extensions

[not loaded] com.maudio.usb.fasttrackpro.driver (M-Audio Fast Track Pro USB 1.8) [Lookup]

[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Lookup]

[not loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Lookup]



~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Lookup]



Startup Items: ⓘ

Stream Rip and Replay: Path: /Library/StartupItems/Stream Rip and Replay

Startup items no longer function in OS X Yosemite or later



System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 175 Apple tasks

[running] 105 Apple tasks



System Launch Daemons: ⓘ

[not loaded] 36 Apple tasks

[loaded] 186 Apple tasks

[running] 109 Apple tasks



Launch Agents: ⓘ

[running] com.ecamm.callrecorderhelper.plist (? c4398728 147f82e3 - installed 2017-10-24) [Lookup]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 bf465137 - installed 2014-12-22) [Lookup]

[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-10-08) [Lookup]

[running] com.epson.eventmanager.agent.plist (EPSON - installed 2014-12-22) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2017-11-18) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 720134f2 72ac4dde - installed 2017-10-23) [Lookup]



Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Ambrosia Software, Inc. - installed 2016-09-03) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-31)

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[failed] com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 0 - installed 2017-09-19) [Lookup] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon: Executable not found!

[loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f 0 - installed 2017-09-19) [Lookup] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon: Executable not found!

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]

[failed] com.prey.agent.plist (? 48ab6a51 0 - installed 2015-04-23) [Lookup] - /usr/lib/prey/current/bin/prey: Executable not found!

[loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 0 - installed 2014-03-25) [Lookup] - /Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent: Executable not found!

[loaded] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2017-09-20) [Lookup]

[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist (Apple, Inc. - installed 2017-10-25)



User Launch Agents: ⓘ

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2015-08-13) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[loaded] com.facebook.videochat.[redacted].plist (Apple, Inc. - installed 2017-11-01)

[loaded] com.google.GoogleContactSyncAgent.plist (? f0a8db00 0 - installed 2012-12-01) [Lookup] - /System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resour ces/gconsync: Executable not found!

[loaded] com.parallels.mobile.startgui.launchagent.plist (? f0092860 0 - installed 2013-12-08) [Lookup] - /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard: Executable not found!

[loaded] com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-26) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-05) [Lookup]



User Login Items: ⓘ

AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2016-09-22)

(/Applications/Utilities/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)



Internet Plug-ins: ⓘ

DirectorShockwave: 12.2.5r195 (installed 2016-09-01) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]

Unity Web Player: UnityPlayer version 5.3.8f2 (installed 2017-05-18) [Lookup]

Flip4Mac WMV Plugin: 3.3.8.1 (installed 2016-11-25) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-11-25) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]

iPhotoPhotocast: 7.0 (installed 2011-10-27)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

AdobePDFViewer: 10.1.2 (installed 2012-01-13) [Lookup]

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-23) Check version



User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

Picasa: 1.0 (installed 2015-10-13) [Lookup]



Safari Extensions: ⓘ

[enabled] Social Fixer - Matt Kruse - http://SocialFixer.com/ (installed 2017-11-05)

[not loaded] Twitter for Safari - Twitter, Inc. - http://twitter.com (installed 2012-06-03)

[not loaded] Evernote Web Clipper - Evernote Corp. - http://evernote.com (installed 2013-08-20)

[enabled] Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2013-09-20)

[not loaded] Duplicate Tab Button - Thiemo Gamma - http://thiemo.ch/ (installed 2012-10-28)

[enabled] Adamant - Cocoa App - http://cocoaapp.com/adamant (installed 2016-05-21)

[enabled] TrafficLight - Bitdefender SRL - http://trafficlight.bitdefender.com/ (installed 2015-10-20)

[enabled] HoverSee - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#HoverSee (installed 2017-04-24)

[not loaded] DoNotTrackMe - Abine INC - http://www.abine.com (installed 2013-06-18)

[disabled] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2013-12-05)

[not loaded] Echofon it - Fabio Basile - http://www.cosmicmission.com (installed 2012-05-30)

[disabled] InstapaperBookmarklet - Chen Yufei - https://github.com/cyfdecyf/InstapaperBookmarklet (installed 2013-12-04)

[not loaded] Better Facebook - Matt Kruse - http://BetterFacebook.net (installed 2012-05-30)

[enabled] Reddit Enhancement Suite - Steve Sobel - http://redditenhancementsuite.com/ (installed 2017-11-05)

[enabled] eBay for Safari - eBay Inc - http://anywhere.ebay.com/browser/safari/ (installed 2016-11-19)

[enabled] Security Plus - James Fray - http://add0n.com/security-plus.html (installed 2015-09-01)

[enabled] Buffer - Buffer - http://buffer.com (installed 2017-11-05)

[not loaded] TED HTML5 video playe - Janez Troha - http://www.ted.com/ (installed 2012-05-30)

[enabled] Stylish - Vladimir Sobolev - http://sobolev.us/stylish (installed 2017-11-01)

[not loaded] Dictionary - slicefactory - http://www.slicefactory.com (installed 2012-07-02)

[enabled] AdBlock - Michael Gundlach - https://getadblock.com (installed 2013-11-09)

[disabled] WOT - WOT Services Oy - http://www.mywot.com/ (installed 2013-09-20)

[enabled] LastPass - LastPass - https://lastpass.com (installed 2013-11-09)

[not loaded] Translate - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#Translate (installed 2013-08-20)

[enabled] ttagit - Hitesh Joshi - http://ttagit.com (installed 2017-11-05)

[enabled] Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-11-05)

[disabled] The New York Times - The New York Times - http://www.nytimes.com (installed 2012-05-30)

[not loaded] Smartr Inbox for Gmail - Xobni - http://www.xobni.com (installed 2012-05-30)

[not loaded] RedditMinimal - Cornell Campbell - http://cornellcampbell.com/extensions (installed 2012-05-30)

[not loaded] Breaking News - The New York Times - http://www.nytimes.com (installed 2012-05-30)



Audio Plug-ins: ⓘ

CallRecorderFT: 1.3.8 (installed 2017-10-24) [Lookup]

CallRecorder: v2.7.2 (installed 2017-11-26) [Lookup]

EcammAudioLoader: 1.0.4 (installed 2017-11-26) [Lookup]

Hear: 1.3.1 (installed 2016-06-09) [Lookup]



3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-10-25) [Lookup]

Java (installed 2017-10-23) [Lookup]

Logi Options Launcher (installed 2017-11-18) [Lookup]

M-AudioFastTrackPro (installed 2010-03-05) [Lookup]

Xmarks for Safari (installed 2015-04-30) [Lookup]



Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Internal Hard Drive: Disk size: 500.07 GB Disk used: 247.34 GB

Destinations:

Ext Hard Drive [Local]

Total size: 999.86 GB

Total number of backups: 114

Oldest backup: 7/2/16, 7:27 PM

Last backup: 12/4/17, 5:24 PM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 247.34 GB X 3)



Top Processes by CPU: ⓘ

7% WindowServer

4% kernel_task

2% Google Chrome

1% Google Chrome Helper

0% launchd



Top Processes by Memory: ⓘ

1.19 GB kernel_task

627 MB Google Chrome

516 MB Google Chrome Helper

445 MB WindowServer

410 MB Google Chrome Helper



Top Processes by Network Use: ⓘ

Input Output Process name

33 KB 10 KB mDNSResponder

6 KB 16 KB apsd

5 KB 5 KB assistantd

7 KB 2 KB cloudd

945 B 204 B netbiosd



Top Processes by Energy Use: ⓘ

12.12 WindowServer

8.12 Google Chrome

6.66 Google Chrome Helper

1.22 Google Chrome Helper



Virtual Memory Information: ⓘ

6.26 GB Available RAM

2.47 GB Free RAM

9.74 GB Used RAM

3.80 GB Cached files

0 B Swap Used



Software installs (last 30 days): ⓘ

Magnet: 2.1.0 (installed 2017-11-04)

Duplicate File Finder: 4.3 (installed 2017-11-05)

Adobe Flash Player: (installed 2017-11-14)

Adobe Pepper Flash Player: (installed 2017-11-14)

Logitech Options: (installed 2017-11-18)

Memory Cleaner: 2.4.4 (installed 2017-11-21)

AirSync: 3.0 (installed 2017-11-28)



Install information may not be complete.



Diagnostics Events (last 3 days for minor events): ⓘ

2017-12-04 17:41:14 Last shutdown cause: 0 - Power loss

2017-12-04 00:45:11 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/MMCS deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called

2017-12-03 03:59:06 Typinator.app Crash [Open]

Dec 6, 2017 11:57 AM in response to ThunderingSilence

You have my sincere sympathy.


If you NEED your Mac to function properly, downgrade to 10.12. World will be a better place.


Downgrading, as you've read, will require a full backup of some sort and complete formatting of your internal SSD to remove APFS partitioning.


Upgrade to 10.13 when Apple issues a specific fix for this (Macs with Nvidia 650/750 graphics...)

Dec 6, 2017 4:07 PM in response to ThunderingSilence

I did this one today--

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-06 17:06:52

Download EtreCheck from https://etrecheck.com

Runtime: 2:14

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Beachballing

Description:

Slow, laggy, sticky clicking after I installed High Sierra. Most noticeable when attached to external monitor.


Hardware Information:ⓘ

MacBook Pro (Retina, 15-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,3

1 2.6 GHz Intel Core i7 (i7-4960HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: Unknown

Battery: Health = Check Battery - Cycle count = 127

iCloud Quota: 44.45 GB available


Video Information:ⓘ

Intel Iris Pro - VRAM: 1536 MB

NVIDIA GeForce GT 750M - VRAM: 2 GB

Color LCD 2880 x 1800

DELL P2715Q 2560 x 1440 @ 60 Hz


Disk Information:ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 500.07 GB


USB Information:ⓘ

USB30Bus

SMSC USB5534B

HGST G-DRIVE mobile USB

mobile USB disk2: (1 TB)

EFI (disk2s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Ext Hard Drive (disk2s2 - Journaled HFS+) /Volumes/Ext Hard Drive : 999.86 GB (315.68 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

SMSC USB2134B


Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to Gigabit Ethernet Adapter


Virtual disks:ⓘ

Internal Hard Drive (disk1s1 - APFS) /
[Startup]: 500.07 GB (249.07 GB free)

Physical disk: disk0s2 500.07 GB (249.07 GB free)

(disk1s2) <not mounted>
[Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted>
[Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm
[VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB


System Software:ⓘ

macOS High Sierra
10.13.2 (17C88) - Time since boot: about 2 hours


Configuration files:ⓘ

/etc/sudoers, File size 1302 but expected 1563

/etc/sysctl.conf - File exists but not expected


Gatekeeper:ⓘ

Mac App Store and identified developers


Clean up:ⓘ

/Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon

Executable not found!

/Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon

Executable not found!

/Library/LaunchDaemons/com.prey.agent.plist

/usr/lib/prey/current/bin/prey

Executable not found!

/Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist

/Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent

Executable not found!

~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist

/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resourc es/gconsync --sync com.google.ContactSync --periodic

Executable not found!

~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist

/Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard nopref

Executable not found!

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found!

7 orphan files found. [Clean up]


Kernel Extensions:ⓘ

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.netbridge (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.usbconnect (12.2.1 41615 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.vnic (12.2.1 41615 - SDK 10.9) [Lookup]


/Applications/Wondershare AllMyMusic.app

[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]


/Library/Extensions

[loaded] com.AmbrosiaSW.AudioSupport (4.1.4 - SDK 10.11) [Lookup]

[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10) [Lookup]

[loaded] com.logitech.manager.kernel.driver (6.70.1 - SDK 10.11) [Lookup]

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]


/System/Library/Extensions

[not loaded] com.maudio.usb.fasttrackpro.driver (M-Audio Fast Track Pro USB 1.8) [Lookup]

[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Lookup]

[not loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Lookup]


~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Lookup]


Startup Items:ⓘ

Stream Rip and Replay: Path: /Library/StartupItems/Stream Rip and Replay

Startup items no longer function in OS X Yosemite or later


System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 164 Apple tasks

[running] 118 Apple tasks


System Launch Daemons:ⓘ

[not loaded] 39 Apple tasks

[loaded] 176 Apple tasks

[running] 117 Apple tasks


Launch Agents:ⓘ

[running] com.ecamm.callrecorderhelper.plist (? c4398728 147f82e3 - installed 2017-10-24) [Lookup]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 bf465137 - installed 2014-12-22) [Lookup]

[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-10-08) [Lookup]

[running] com.epson.eventmanager.agent.plist (EPSON - installed 2014-12-22) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2017-11-18) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 720134f2 72ac4dde - installed 2017-10-23) [Lookup]


Launch Daemons:ⓘ

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Ambrosia Software, Inc. - installed 2016-09-03) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[failed] com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 0 - installed 2017-09-19) [Lookup] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon: Executable not found!

[loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f 0 - installed 2017-09-19) [Lookup] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon: Executable not found!

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]

[failed] com.prey.agent.plist (? 48ab6a51 0 - installed 2015-04-23) [Lookup] - /usr/lib/prey/current/bin/prey: Executable not found!

[loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 0 - installed 2014-03-25) [Lookup] - /Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent: Executable not found!

[loaded] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2017-09-20) [Lookup]

[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist (Apple, Inc. - installed 2017-12-01)


User Launch Agents:ⓘ

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2015-08-13) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[loaded] com.facebook.videochat.[redacted].plist (Apple, Inc. - installed 2017-11-01)

[failed] com.google.GoogleContactSyncAgent.plist (? f0a8db00 0 - installed 2012-12-01) [Lookup] - /System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resour ces/gconsync: Executable not found!

[loaded] com.parallels.mobile.startgui.launchagent.plist (? f0092860 0 - installed 2013-12-08) [Lookup] - /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard: Executable not found!

[loaded] com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-26) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-05) [Lookup]


User Login Items:ⓘ

QuickRes Application

(/Applications/QuickRes.app)

Flux Application

(/Applications/Flux.app)


Internet Plug-ins:ⓘ

DirectorShockwave: 12.2.5r195 (installed 2016-09-01) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]

Unity Web Player: UnityPlayer version 5.3.8f2 (installed 2017-05-18) [Lookup]

Flip4Mac WMV Plugin: 3.3.8.1
(installed 2016-11-25) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-11-25) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-12-06)

Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]

iPhotoPhotocast: 7.0 (installed 2011-10-27)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

AdobePDFViewer: 10.1.2 (installed 2012-01-13) [Lookup]

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-23) Check version


User internet Plug-ins:ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

Picasa: 1.0 (installed 2015-10-13) [Lookup]


Safari Extensions:ⓘ

[enabled] Social Fixer - Matt Kruse - http://SocialFixer.com/ (installed 2017-11-05)

[not loaded] Twitter for Safari - Twitter, Inc. - http://twitter.com (installed 2012-06-03)

[not loaded] Evernote Web Clipper - Evernote Corp. - http://evernote.com (installed 2013-08-20)

[enabled] Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2013-09-20)

[not loaded] Duplicate Tab Button - Thiemo Gamma - http://thiemo.ch/ (installed 2012-10-28)

[enabled] Adamant - Cocoa App - http://cocoaapp.com/adamant (installed 2016-05-21)

[enabled] TrafficLight - Bitdefender SRL - http://trafficlight.bitdefender.com/ (installed 2015-10-20)

[enabled] HoverSee - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#HoverSee (installed 2017-04-24)

[not loaded] DoNotTrackMe - Abine INC - http://www.abine.com (installed 2013-06-18)

[disabled] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2013-12-05)

[not loaded] Echofon it - Fabio Basile - http://www.cosmicmission.com (installed 2012-05-30)

[disabled] InstapaperBookmarklet - Chen Yufei - https://github.com/cyfdecyf/InstapaperBookmarklet (installed 2013-12-04)

[not loaded] Better Facebook - Matt Kruse - http://BetterFacebook.net (installed 2012-05-30)

[enabled] Reddit Enhancement Suite - Steve Sobel - http://redditenhancementsuite.com/ (installed 2017-11-05)

[enabled] eBay for Safari - eBay Inc - http://anywhere.ebay.com/browser/safari/ (installed 2016-11-19)

[enabled] Security Plus - James Fray - http://add0n.com/security-plus.html (installed 2015-09-01)

[enabled] Buffer - Buffer - http://buffer.com (installed 2017-11-05)

[not loaded] TED HTML5 video playe - Janez Troha - http://www.ted.com/ (installed 2012-05-30)

[enabled] Stylish - Vladimir Sobolev - http://sobolev.us/stylish (installed 2017-11-01)

[not loaded] Dictionary - slicefactory - http://www.slicefactory.com (installed 2012-07-02)

[enabled] AdBlock - Michael Gundlach - https://getadblock.com (installed 2013-11-09)

[disabled] WOT - WOT Services Oy - http://www.mywot.com/ (installed 2013-09-20)

[enabled] LastPass - LastPass - https://lastpass.com (installed 2013-11-09)

[not loaded] Translate - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#Translate (installed 2013-08-20)

[enabled] ttagit - Hitesh Joshi - http://ttagit.com (installed 2017-11-05)

[enabled] Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-11-05)

[disabled] The New York Times - The New York Times - http://www.nytimes.com (installed 2012-05-30)

[not loaded] Smartr Inbox for Gmail - Xobni - http://www.xobni.com (installed 2012-05-30)

[not loaded] RedditMinimal - Cornell Campbell - http://cornellcampbell.com/extensions (installed 2012-05-30)

[not loaded] Breaking News - The New York Times - http://www.nytimes.com (installed 2012-05-30)


Audio Plug-ins:ⓘ

CallRecorderFT: 1.3.8 (installed 2017-10-24) [Lookup]

CallRecorder: v2.7.2 (installed 2017-11-26) [Lookup]

EcammAudioLoader: 1.0.4 (installed 2017-11-26) [Lookup]

Hear: 1.3.1 (installed 2016-06-09) [Lookup]


3rd Party Preference Panes:ⓘ

Flash Player (installed 2017-10-25) [Lookup]

Java (installed 2017-10-23) [Lookup]

Logi Options Launcher (installed 2017-11-18) [Lookup]

M-AudioFastTrackPro (installed 2010-03-05) [Lookup]

Xmarks for Safari (installed 2015-04-30) [Lookup]


Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Internal Hard Drive: Disk size: 500.07 GB Disk used: 250.99 GB

Destinations:

Ext Hard Drive [Local]

Total size: 999.86 GB

Total number of backups: 110

Oldest backup: 7/2/16, 7:27 PM

Last backup: 12/6/17, 4:48 PM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 250.99 GB X 3)


Top Processes by CPU:ⓘ

15%
WindowServer

11%
Google Chrome

8%
Google Chrome Helper

6%
kernel_task

3%
Google Chrome Helper


Top Processes by Memory:ⓘ

1.55 GB
kernel_task

658 MB Google Chrome

582 MB Google Chrome Helper

437 MB Google Chrome Helper

409 MB WindowServer


Top Processes by Network Use:ⓘ

Input Output Process name

1 MB 16 KB mDNSResponder

8 KB 14 KB apsd

12 KB 0 B netbiosd

8 KB 3 KB cloudd


Top Processes by Energy Use:ⓘ

16.94 WindowServer

12.46 Google Chrome

11.24 Google Chrome Helper

6.66 Google Chrome Helper


Virtual Memory Information:ⓘ

5.15 GB
Available RAM

1.75 GB
Free RAM

10.85 GB
Used RAM

3.40 GB
Cached files

0 B Swap Used


Software installs (last 30 days):ⓘ

Adobe Flash Player:
(installed 2017-11-14)

Adobe Pepper Flash Player:
(installed 2017-11-14)

Logitech Options:
(installed 2017-11-18)

Memory Cleaner: 2.4.4 (installed 2017-11-21)

AirSync: 3.0 (installed 2017-11-28)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):ⓘ

2017-12-06 01:43:59 secd Crash [Open]

2017-12-04 00:45:11 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/MMCS deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called



Dec 8, 2017 10:32 AM in response to ThunderingSilence

No one can really answer that question for you.


The most prudent thing to do would be to return to the previous version that was rock solid and worked for you. But that is complex, and requires a Trusted backup, or two, as an older version of MacOS will not install over a newer version unless you completely erase the drive, which deletes all your files.


The most expedient thing would be to try the downloaded Drivers available from NVIDIA, and see if they allow you to get your work done is a reasonable fashion. That may be little risky, as they have not been hammered on by Apple.


A compromise between the two would be to muddle along, doing whatever you can, and wait for the "official" drivers to be issued by Apple.


Each path has its risks and benefits.

Dec 19, 2017 3:51 AM in response to Jimmyshortarms

Jimmyshortarms wrote:


This is driving me insane.


i installed high sierra a few weeks ago - it totally grinded my CPU to a halt and then completely scrambled the display on boot up so I couldn’t see anything but layers of coloured frantic ‘static like’ distortion.


I painfully reverted back to Sierra again and it went better but only only for 2 weeks. It’s now completely screwed on boot up, doing the same distortion screen every time.


However, I can boot up in safe mode. I’ve done everything I’ve read online to troubleshoot. I’ve Reset all the NVRM , SRC etc. I even did a hardware check to see if the Mac picked up on that....everything was reported fine. I’ve even tried to reduce the ‘windowserver’ tasks and it’s still screwed.


Ps I’m on an early 2015 MacBook Pro 13” retina with intel iris 6100


The fact that you can boot in Safe Mode strongly suggests that you have ****ware installed that is wreaking havoc on your system.


I recommend you make a full backup or two, then erase and install a clean system on your mac.

If you like, just do a clean install on an external drive, and try it out.

If your mac works correctly that way you will know that there is no hardware problem, but a software one.

Jan 25, 2018 2:02 AM in response to Winston Archibald Baxter VII

FCP X 10.4 works fine here with High Sierra (already did in 10.13.2, still does in 10.13.3).

I don't know which version you have; of older versions of FCP X, only 10.3.4 was even supported, and it had its issues. 10.4 has been pretty solid from the start.


Everything graphics related seems snappier with 10.13.3 (2014 15" rMBP, with NVIDIA graphics).

I never experienced the most severe symptoms described in this thread, but I did see slower graphics performance vis a vis Sierra. It seems fixed now...

Feb 22, 2018 6:34 AM in response to Grishkaa

Well, there is something I haven’t mentioned before!!!

After erasing my HD and re-installing El Capitan, I wrote in this forum that everything was back to normal, which is almost the truth…


The lagging problem is all solved, but my MBP is getting too hot very quickly. Which wasn’t the case before.


I did all the different resets suggested, and nothing helped.


I was thinking perhaps this has something to do with a firmware update that happened while updating to High Sierra, which is not reversible anymore.


I am using an USB fan tablet just incase and all is good, but was wondering if anyone had a similar issues?

Mar 21, 2018 2:04 PM in response to plochner

@plochner I have severe UI lag on High Sierra at times and have have never touched the scaled setting once (and I would imagine it's a small minority who do). I've a Nvidia 750m on a mid-2014 Macbook Pro and it's been running at native resolution since day one. I'm just pointing this out incase somebody misinterprets your post to suggest that selecting 'scaled' is definitely creating the problem, whereas it appears to be affecting the situation on only certain hardware.

Mar 21, 2018 7:20 PM in response to alexkay99

I am pretty sure Apple has been getting an earful from all sources on the sad state of these Drivers, especially for the slightly older Hardware.


If you are a developer yourself, you must also appreciate that working in a Lab, with your instruments applied, able to insert test code and stop in the middle can give far faster results than chasing down symptoms from uncontrolled reports from the field.


If there were a need for more info, there is nothing from stopping Engineering from jumping all over this forum and messaging everyone who might have additional (yet unseen) information. But they also have easy availability from friendly National Accounts and Educational Accounts, with large populations of specific model Macs available if needed.

Mar 29, 2018 7:20 PM in response to ParhamS

10.13.4 just came out and I installed it. The discrete GPU now seems to be actually faster than the integrated one sometimes, and switching desktops no longer results in a slideshow. The three-finger-swipe-window-overview-thing used to stutter badly but is now also buttery smooth.


Now, let's hope Apple doesn't break graphics again in 10.14...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow Graphics Performance MacOS High Sierra

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