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Why aren't my apps not downloading

My apps will not download. They load until it is complete then my Iphone sends me a notification that the app could not be downloaded at the moment

Posted on Nov 1, 2017 5:32 PM

Reply
1 reply

Nov 2, 2017 10:41 AM in response to lexi20166

Hello lexi20166.

​Welcome to Apple Support Communities.

If I'm understanding correctly, you are having some trouble downloading apps. Let's work together and get this resolved.

Check out the steps below to see if it helps from our article: If you can’t download or update apps, or if apps get stuck

Some apps might get interrupted while they're downloading. Try these steps:

Connect to Wi-Fi

If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. You can use cellular data for apps up to 150 MB* in size.

To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Get help connecting to Wi-Fi or contact your Internet provider for more help.

Restart your device

If the app appears on your Home screen, but is dim or has white with lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app.

If you delete an app, you might lose the content associated with it.

User uploaded file

User uploaded file

User uploaded file

Get more help

If you still have issues with apps on your device, contact Apple Support.


Cheers.

Why aren't my apps not downloading

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