hi i cant acess my apple id and sign in it tell me disabled but i can acess my email that make my apple id but apple wasnt sent reset paasword link to my email

hi i cant acess my apple id and sign in it tell me disabled but i can acess my email that make my apple id but apple wasnt sent reset paasword link to my email

Posted on Nov 2, 2017 9:20 AM

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Posted on Nov 2, 2017 9:23 AM

If you mean that you aren't receiving the reset email (you should also be able to reset an account's password by answering its security questions on http://iforgot.apple.com) then you've checked the spam folder as well as the inbox on the email account, and if you have a rescue email address on the account you've checked that email account as well ?


If you've tried requesting the email again try contacting iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Top-ranking reply

Nov 2, 2017 9:23 AM in response to Komary.kurd

If you mean that you aren't receiving the reset email (you should also be able to reset an account's password by answering its security questions on http://iforgot.apple.com) then you've checked the spam folder as well as the inbox on the email account, and if you have a rescue email address on the account you've checked that email account as well ?


If you've tried requesting the email again try contacting iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html

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hi i cant acess my apple id and sign in it tell me disabled but i can acess my email that make my apple id but apple wasnt sent reset paasword link to my email

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