how does one de-enroll from device management. I purchased a used MacBook and it keeps asking me if I want to allow auto config through device enrollment. I'd like to remove my device from the program. thank you.
MacBook Air
Are you using an company email? if so the policy is being pushed through your company you need to speak to the IT admin about that. If not then the used Mac is still enrolled into a companies severs and you need to contact the person from where the Mac came from and then speak to the IT admin.
Then it is still tied to the previous owner. Did the seller disassociate it following these instructions?
https://support.apple.com/en-us/HT201065
And, since this was used in a school district where there was possibly one Apple ID (the IT or admin) for all the machines, it needs to be disassociated from that.
Also, did you reinstall the original OS of the machine (not the one it came with when you got it)? It would help if we knew the model/year of the machine as that determines how to reset it to factory condition.
How did you "reset the machine to factory settings"?
Unless you used internet recovery, wiped the drive, and reinstalled the original OS, and then set it up using your Apple ID, the machine will still be tied to the former owner's Apple ID.
Not using company email. I bought a used Macbook and I believe the device was enrolled by the organization (it appears to be a school district) which previously owned the laptop. Do I need to contact the IT administrator af the school district to de-enroll my device? That seems odd. I reset the machine to factory settings but don’t think that did the trick.
Yes, I did wipe out the hard disk, reinstalled OS then set up using my own Apple ID but the prompt continues to pop up.
device management enrollment
