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MacBook Air No sound without headphones. Speakers not listed in sound output only headphones are listed

Has anyone had this problem? I only have sound with headphones. When I go to sound preferences only headphones appear, no internal speakers available. Thank you.

MacBook Air (13-inch Mid 2013), macOS High Sierra (10.13.1)

Posted on Nov 2, 2017 5:44 PM

Reply
Question marked as Best reply

Posted on Nov 4, 2017 11:43 AM

If you have not tried this already, please try it.

Go step by step and test.



1. Reset PRAM. http://support.apple.com/kb/PH18761


2. Reset SMC.

Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


3. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Make sure that box is not checked under “Mute”.

Make sure that Format is set at 44100.0 Hz.

Right click on the Built-in Output for available options.

5 replies
Question marked as Best reply

Nov 4, 2017 11:43 AM in response to kezemanek

If you have not tried this already, please try it.

Go step by step and test.



1. Reset PRAM. http://support.apple.com/kb/PH18761


2. Reset SMC.

Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


3. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Make sure that box is not checked under “Mute”.

Make sure that Format is set at 44100.0 Hz.

Right click on the Built-in Output for available options.

MacBook Air No sound without headphones. Speakers not listed in sound output only headphones are listed

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