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white screen and logo wont start

only see white screen with logo. wont start . I pushed volume down and on off button for ten seconds. It went black. did it again and it came white screen with logo again still wont start up

Posted on Nov 3, 2017 7:31 AM

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Posted on Nov 3, 2017 7:34 AM

Go through the troubleshooting steps in here.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


You may need to connect to iTunes and try to restore the software.

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white screen and logo wont start

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