Level 1

22 points

iPhone X green tint

I don‘t know if its my model only but if I go into the Clock app the right portion of the display is brighter than the left one. As far as i know, the clock app should be completely dark but the right portion of my display has a greenish tint making it seem brighter. It’s only visible on really dark grey (for example Reddit Dark Mode). It‘s also visible from all viewing angles. Is this something I have to worry about or is this normal with OLED? Edit: it’s only visible at around 95% grey and below which happen to have the WATCH App and Clock

Posted on Nov 4, 2017 3:42 PM

29 replies

GezimS Author

Level 1

22 points

Nov 4, 2017 3:55 PM in response to sberman

It would have been normal if it'd be only visible off-angle or after long periods of usage time.

But thank you (I guess)

sberman

Level 10

272,268 points

Nov 4, 2017 4:01 PM in response to GezimS

OK, if you're concerned it is not normal, I suggest visiting an Apple Store or Authorized Apple Service Center. Demonstrate the issue and see what they say there.

GezimS Author

Level 1

22 points

Nov 13, 2017 3:09 PM in response to Astazio

I'm heading to an Apple Store tomorrow to get it fixed or replaced.

GezimS Author

Level 1

22 points

Nov 13, 2017 3:21 PM in response to Astazio

Ugh, that's awful! Mine is also clearly visible but only on the right side of the display. Your unit is completely messed up. I'd take it to an Apple Store immediately.

GezimS Author

Level 1

22 points

Nov 13, 2017 4:28 PM in response to Astazio

I'll keep you posted

Nov 13, 2017 4:31 PM in response to GezimS

Id take it to the apple store to have it checked out

GezimS Author

Level 1

22 points

Nov 14, 2017 7:54 AM in response to Astazio

Yeah they told me that they would inform me as soon as they know any further information.

Nov 17, 2017 11:06 PM in response to GezimS

I noticed the same on my X today. The tint is on the bottom half of the screen though. I made a Genius Bar appointment for Monday...not too thrilled.

Nov 18, 2017 12:54 PM in response to Parker493

I went in today (a 2pm reservation opened up). I showed them the photos of the clock app in the dark and they immediately replaced it, no questions asked.

GezimS Author

Level 1

22 points

Nov 18, 2017 12:56 PM in response to tidalzombies

Then **** my Apple Store. Worst service

dmariot

Level 1

4 points

Nov 18, 2017 1:00 PM in response to tidalzombies

The replacement was for new one with the box or only the device without the box, refurbished device?

Nov 18, 2017 2:56 PM in response to tidalzombies

Glad to hear that they replaced it makes me hopeful on Wednesday.

Nov 18, 2017 3:04 PM in response to dmariot

The device they gave me was refurbished. The model number begins with F.

GezimS Author

Level 1

22 points

Nov 18, 2017 5:23 PM in response to Astazio

I'm so ****** that everyone got a replacement but me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone X green tint