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why is Face ID not working in landscape mode

Iphone x

Posted on Nov 4, 2017 5:56 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 5:20 PM

Answer is technically correct but a sh#% answer because it obviously doesn’t address the spirit of the OP’s question which should have been “why doesn’t Face ID work in landscape when it obviously NEEDS TO AND SHOULD”

14 replies

Jan 17, 2018 12:33 PM in response to SC0512

Whether you agree Apple should or shouldn't do something makes absolutely no difference writing it here. This is a user to user only forum, so your opinion doesn't change anything on Apple's side. You are welcome to let Apple know this is a feature you'd like by providing input via this link: Feedback - iPhone - Apple Apple won't respond to you, but they will read your suggestion.

Jan 5, 2018 12:45 PM in response to lobsterghost1

Very very lousy answer. Of course it is true, but it does not address basic question. Someone is just asking why is not working - if anybody knows. You don’t have to be rocket scientist to write your type of answer. I also wonder if there are technical limitations or it is just a decision (temporary by a chance) of Apple.

Jan 5, 2018 1:01 PM in response to apdam

This is a user to user ONLY forum. No one here works for Apple, knows how or why Apple designs things the way they do, or knows anything about Apple's future plans. No one who works for Apple is permitted to participate in this forum, or they'd lose their job. So what would you expect us to answer in response? It's just the way Apple decided to make it work is the right answer, because not one of us can speak to Apple's design or usability decisions. Chiding me for answering the question appropriately won't get you a better answer.

Jan 5, 2018 2:44 PM in response to apdam

We understand that you may be frustrated or annoyed and we understand because we are fellow users like you. What you shouldn't do is throw a tantrum or attack anyone who is trying to help you. You came to us, we did not come to you. If we give you an answer you did not expect or you disagree with, that doesn't mean it is necessarily an incorrect answer. Do not let your ego get in the way of you getting your issue resolved.

Jan 17, 2018 12:24 PM in response to Sunnysan96

I agree that Apple shoule make Face ID work in Landscape mode since it is very much needed. When I got my new iPhone X, the first thing I did was to put my iphone X on my car phone holder and turn on the google navigation. Unfortunately, my car phone holder can only hold the iphone in landscape orientation. As you can image I can't unlock the phone without taking it off and looking at the phone while driving. It's very annoyed and frustrated everytime the phone is timeout and locked. I can't believe no one review and discuss this problem and requirements for iphone x before it is released. I missed the fingerprint unlock option which is much user friendlier. Apple, please make Face ID work in Landscape mode. Thanks!

why is Face ID not working in landscape mode

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