my beats x wont conect and bluetooth cant find them
I can't get my beats x to connect to my iPhone
User profile for user:
chris_g1
User level:
Community Specialist
Hello, GoldenSheep.
Welcome to Apple Support Communities.
It's my understanding that you're unable to connect your Beats X to your iPhone. I may be able to help you with this. Does your Beats X connect to any other devices? Do the same for your iPhone, test with other Bluetooth devices to see if they connect. This will help us determine if the issue is related to the Beats or the iPhone. Here's some additional steps to try with the Beats X: Set up and use your BeatsX earphones
If you can‘t connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Let me know if this helps.
Thank you for using Apple Support Communities.
Cheers!
Welcome to Apple Support Communities.
It's my understanding that you're unable to connect your Beats X to your iPhone. I may be able to help you with this. Does your Beats X connect to any other devices? Do the same for your iPhone, test with other Bluetooth devices to see if they connect. This will help us determine if the issue is related to the Beats or the iPhone. Here's some additional steps to try with the Beats X: Set up and use your BeatsX earphones
If you haven't been able to connect your Beats X to the iPhone before, try seeing if they require a firmware update: Update the firmware of your Beats product
- Reset
UpdateYour earphones are automatically kept up to date when they're set up with an iPhone using iOS 10.
If you can‘t connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Let me know if this helps.
Thank you for using Apple Support Communities.
Cheers!