Iphone x disabled connect to iTunes

How can I fix this problem? I forgot my password and after so many failed attempts it says my iPhone X is disabled and connect to iTunes. I tried connecting to iTunes and it won't connect. The computer is authorized for it. I need help

iPhone X, iOS 11.1, Forgot password...iphone isdisabled

Posted on Nov 5, 2017 8:20 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2017 8:29 AM

See the following: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If the recovery mode method won't work, see the Get More Help section.

5 replies

Jan 26, 2018 7:42 PM in response to Community User

If your device will not connect to iTunes follow the troubleshooting steps in this support article:

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


You can also try going to the Find My iPhone app on iCloud.com or on another iOS device and erase the device from there.


You will have to erase the device in order to re-enable it, so if you cannot do it via iTunes, you can try doing it via Find My iPhone.


Best of luck,


GB

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Iphone x disabled connect to iTunes

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