IPhone 6s heating issue after ios11

Iphone 6s: my phone is getting over heat when i play any video including youtube videos, within five to ten minutes.


Present os version: 11.1

Please advise

Posted on Nov 6, 2017 12:56 AM

Reply
3 replies

Nov 6, 2017 1:20 AM in response to Murthyraju

Hi Murthyraju,


iPhone's tend to get a little warmer when they're under load. This is completely normal for the iPhone to do. The iPhone doesn't have any fans remember, so it has to work a little bit harder to stay cool.


If you're receiving an over-heat warning, or are concerned about the temperatures the iPhone is reaching, it's always okay to request a reservation and have someone take a look over it. If you're still able to use your iPhone, you can download the Apple Support app (See: Apple Support on the App Store) and easily reserve a spot at the Genius Bar! IF you're not able to use your iPhone, or are not comfortable using it, you can always use your Apple ID to request a callback at getsupport.apple.com.


If you have any further questions, queries or concerns, please don't hesitate to reply to the thread as I'm following it.


Best of luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone 6s heating issue after ios11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.