I reset statistics in my cellular data every month so I can keep track of my usage throughout the month so I don’t use more than I pay for. The last two months I have reset it like normal but it’s resorted back to when I reset it...

On the 1st of September, showing the past two months of usage as well as this months. This makes it a lot harder to track what I’ve used. If I reset it now I would disclude a week of usage which would mean that the total usage figure would be understated. Why is this happening?? It’s worked fine every other month, just the past two months it hasn’t.

Posted on Nov 6, 2017 2:38 AM

Reply
6 replies

Dec 9, 2017 8:12 AM in response to madra31

Sorry to bug you your info was helpful although my settings are all screwed up on my cell phone and even though I have my phone set to ring and vibrate it's only vibrating and I can't figure out why maybe you have an answer for that and back to resetting the cellular data I noticed it was mentioned to do it manually I just go into settings and it all just deal with my counter it's self and I won't touch on my contacts or pictures or nothing else on my phone ?

Robyn knees in the breeze

Dec 9, 2017 8:27 AM in response to Kneesinthebreeze

On the ringing issue, are you sure the mute button is not on?


About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support


If that is not the problem check under Settings-Sounds and make sure the Ringer and Alerts slider is not too close to the left-hand side.


Reset Statistics just resets the counter--I do it at the beginning of every billing cycle and have never had a problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I reset statistics in my cellular data every month so I can keep track of my usage throughout the month so I don’t use more than I pay for. The last two months I have reset it like normal but it’s resorted back to when I reset it...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.