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Why iwatch turns off by itself even it has battery life more than 50% and only turns on when itll plugged to charger

Why iwatch turns off by itself even it has battery life more than 50% and only turns on when itll plugged to charger

Posted on Nov 7, 2017 11:07 AM

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Question marked as Best reply

Posted on Nov 8, 2017 4:59 AM

Hi


It is certainly not normal for your Apple Watch (not "iwatch") to restart unexpectedly.


Whilst I can't say why that is happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


If you have not yet done so, update both your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close all apps and restart both your iPhone and your Apple Watch (normally):


Unpair and re-pair your watch:


Remove apps and watch face complications:


If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


1 reply
Question marked as Best reply

Nov 8, 2017 4:59 AM in response to Adham4448

Hi


It is certainly not normal for your Apple Watch (not "iwatch") to restart unexpectedly.


Whilst I can't say why that is happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


If you have not yet done so, update both your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close all apps and restart both your iPhone and your Apple Watch (normally):


Unpair and re-pair your watch:


Remove apps and watch face complications:


If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Why iwatch turns off by itself even it has battery life more than 50% and only turns on when itll plugged to charger

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