MoviesAnywhere account not connecting to iTunes

So I made my MoviesAnywhere account. Connected fine with Google, Vudu, Amazon. But when I click on the connect button for iTunes, all it does is open iTunes. Nothing happens. If I open "My Account" on iTunes, Movies Anywhere is not listed. What gives?

Posted on Nov 7, 2017 4:58 PM

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3 replies

Nov 9, 2017 7:43 PM in response to CrazyOkie

Hi CrazyOkie,


Welcome to the Apple Support Communities!


From your post, I understand that you are having some trouble connecting your Movies Anywhere account with iTunes. I’m happy to help you get this sorted out.


To begin troubleshooting, please read over and work through the suggested steps from the following article:


Connect your Apple ID to your Movies Anywhere account - Apple Support


Cheers!

Nov 9, 2017 8:03 PM in response to CrazyOkie

Hello CrazyOkie,


Welcome to the Apple Support Communities!


Thanks for the additional information in your follow-up reply. Because you are still running into issues after working through the article, I suggest following the last steps in the article to contact support directly:


  • To learn about system requirements or program details, visit MoviesAnywhere.com or contact a Movies Anywhere representative at help.moviesanywhere.com.
  • For urgent issues, call 1-833-466-8438 to speak to a Movies Anywhere representative.
  • For all other questions, use the Movies Anywhere contact form or use the Movies Anywhere app on your iOS device: In the app, tap the Settings icon > Help Center > Contact Us.


Connect your Apple ID to your Movies Anywhere account - Apple Support


Best!

Nov 9, 2017 7:47 PM in response to CrazyOkie

Already tried all of that it. It doesn't work. When I click on "Connect" in Movies Anywhere, it loads iTunes but that's it. I open "My Account" on iTunes, there is nothing about Movies Anywhere. I did see a few posts where people were commenting that the issue has to do with running 64-bit versions of Windows and 64-bit versions of iTunes. Is that correct? If so, how do I fix it?

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MoviesAnywhere account not connecting to iTunes

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