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iPhone X Ring Volume Low

Why does the ringer volume not increase when I attempt to use Ringer Up volume button or in the Settings?


Also, why does the ringer volume go very low after the first ring and we are not able to increase the volume so it stays louder?


1) When attempting to use the volume up button to increase the Ringer volume it increases the Volume for the sound but NOT the Ringer.


2) When I receive a call the volume is low and goes even lower on subsequent rings.


TROUBLESHOOTING:

I would change the ringer to/from silent then press the up button in an attempt to increase the ringer volume but it only increases the Volume for the sound (ie; music) but NOT the Ringer. The Ringer screen would pop up but it's immediately replaced with the Volume screen.


I went to Settings>Sounds & Haptics>Ringer and Alerts and increased the slider button to max (the sound would ring very loud). I also turned ON Change with Buttons (*the volume of the ringer and alerts can be adjusted using the volume buttons) but the Ringer volume would still be low when I would make a test call.


I spoke with 3 other iPhone X owners and when we performed a test call they, too, had the same issue.


UPDATE: After adjusting and readjusting the volume in the Settings for the ringer and turning the ringer ON/OFF on my iPhone X it suddenly began to ring normally with an incoming call. HOWEVER, the other 3 iPhone X's still have the very low ringing issue when a call comes in despite trying to fiddle with the settings as I did.

[Re-Titled by Host]

iPhone X, iOS 11.1, null

Posted on Nov 7, 2017 4:05 PM

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Question marked as Best answer

Yes, it works for me too! Thanks for the helpful tips. I thought I had a faulty X. Lol

Posted on Dec 2, 2017 7:23 AM

3 replies
Question marked as Helpful

Nov 19, 2017 12:24 AM in response to iphonicman

Yes even I had the same issue. After a lot of trials & errors, I got it. All you need to do go to

Accessibility> Face ID & Attention> Attention aware features> Slide off the button

(if you slide off this button may TrueDepth camera will check for attention before dimming the display or lowering the volume of alerts)

Now the ring volume is full and high and reflecting as well. Enjoy now.

90 replies

Nov 14, 2017 6:26 AM in response to Rysz

You may not need to go into accessibility to get around the issue - mine got lowered after restoring my settings from my previous phone and I could no longer control the ringer volume from the side buttons.


I re-enabled the ringer volume control with the side keys by going into Settings/Sounds and Haptics, and under Ringer and alerts, I enabled Change with Buttons, then raised the volume manually to the level I wanted as a default.


User uploaded file

Nov 15, 2017 1:54 PM in response to iphonicman

i too had this problem so I took my phone into the apple shop, they replaced it straight away at the genius bar, it might be an idea to share this information with them so that they are aware that a simple change of the settings solves this problem. Full marks though to the guy who served me on the GB as they changed it without hesitation great customer service

Question marked as Helpful

Nov 19, 2017 12:24 AM in response to iphonicman

Yes even I had the same issue. After a lot of trials & errors, I got it. All you need to do go to

Accessibility> Face ID & Attention> Attention aware features> Slide off the button

(if you slide off this button may TrueDepth camera will check for attention before dimming the display or lowering the volume of alerts)

Now the ring volume is full and high and reflecting as well. Enjoy now.

Dec 17, 2017 8:58 AM in response to srosemer

Reply ...

It seems as soon as you pick up your phone the ringer volume drops. Set your ringer volume up in settings. Put you phone on a table and call it from another phone. The ringer is loud for as long as it sits on the table. Pick it up and the volume drops down. Same thing happens when the phone is in a pocket, in a carrier, in a purse. Loud ring until you handle the phone ... then the volume drops down. Your I-Phone X senses you have handled the phone. I discovered this by trial and error. Hope it works for you!

Dr. L

iPhone X Ring Volume Low

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