iPhone X Ring Volume Low

Why does the ringer volume not increase when I attempt to use Ringer Up volume button or in the Settings?


Also, why does the ringer volume go very low after the first ring and we are not able to increase the volume so it stays louder?


1) When attempting to use the volume up button to increase the Ringer volume it increases the Volume for the sound but NOT the Ringer.


2) When I receive a call the volume is low and goes even lower on subsequent rings.


TROUBLESHOOTING:

I would change the ringer to/from silent then press the up button in an attempt to increase the ringer volume but it only increases the Volume for the sound (ie; music) but NOT the Ringer. The Ringer screen would pop up but it's immediately replaced with the Volume screen.


I went to Settings>Sounds & Haptics>Ringer and Alerts and increased the slider button to max (the sound would ring very loud). I also turned ON Change with Buttons (*the volume of the ringer and alerts can be adjusted using the volume buttons) but the Ringer volume would still be low when I would make a test call.


I spoke with 3 other iPhone X owners and when we performed a test call they, too, had the same issue.


UPDATE: After adjusting and readjusting the volume in the Settings for the ringer and turning the ringer ON/OFF on my iPhone X it suddenly began to ring normally with an incoming call. HOWEVER, the other 3 iPhone X's still have the very low ringing issue when a call comes in despite trying to fiddle with the settings as I did.

[Re-Titled by Host]

iPhone X, iOS 11.1, null

Posted on Nov 7, 2017 4:05 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2017 4:10 PM

iPhone X lowers ringer volume if its face detection algorithm determines that you’re looking at the phone, in which case an audio cue is no longer needed.


It should ring normally when the screen is off, or you’re not looking at it.

90 replies

Jan 30, 2018 10:51 AM in response to Confused3GS

Thank you! There were 2 buttons on Accessibility with regards to "Attention" - I kept the Face ID one on and turned to other off. Seems to work.


...also seems Apple could do a MUCH better job - maybe with SIRI -- telling me of the things that changed and what the result was... I missed sooooo many calls due to this...


PLEASE Apple do a better job communicating the simple things - after all this is an iPHONE! and talking to people matters ;-)


Next up, finding out controls for AirPods when playing music... touching them matters, like music stopping. How does that work? Wondering if these easily slip out of others' ears... especially when working out... touch them to keep them in... turns off the music!

Mar 20, 2018 9:31 AM in response to iphonicman

Yes, patrickduffyleg : this is a feature, but this feature bugs.

Somewhat the iphone keeps thinking there is eyesight when it is no more.

Result : the phone rings LOW for imessages, SMS, phone.


In my case, turning off "Attention Awareness" in Settings was not enough, I had to make a complete reboot.


Anyway, this is a solution to the low ringing volume problem on iPhoneX.

Apr 5, 2018 12:55 AM in response to iphonicman

Friends here is the answer for your question.


User uploaded fileiPhone X ring volume very low and how to fix?

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud again, it’s just stuck quiet. Don’t fret and there’s nothing wrong with your iPhone X for exhibiting this behavior, in fact this is actually a feature.

If your iPhone X rings loud but then gets quiet and stays quiet, but you’d rather have the iPhone X ringer volume stay loud all the time when getting a call, read on to learn the proper settings adjustment to stop this behavior. The end result will be that iPhone X sounds loud on incoming calls all the time and the iPhone X will stop quieting the ringtone volume itself.


What causes the iPhone X ringtone volume to be very low after initially sounding loud? It’s actually a Face ID feature. And yes, this ring sound volume lowering capability applies even if Face ID is not being used on iPhone X to unlock or authenticate the device, and much like how Animoji uses the Face ID camera to scan your face even if you aren’t using Face ID authentication, the front camera for face scanning is active for other features too, and that includes the ringtone volume.


How to Stop iPhone X Ring Volume Going Quiet

You can disable the attention awareness feature that scans your face and determines you’re looking at the iPhone X, which in turn lowers the ring volume on the device. With this feature turned off, the iPhone X will stop lowering the ring volume of calls automatically when you pick up the iPhone and look at it.

  1. Open the “Settings” app on the iPhone
  2. Go to the “Face ID & Passcode” section
  3. Locate the “Attention Aware Features” option and turn the switch to the OFF position
  4. Exit out of Settings

User uploaded fileiPhone X ring volume very low and how to fix

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud again, it’s just stuck quiet. Don’t fret and there’s nothing wrong with your iPhone X for exhibiting this behavior, in fact this is actually a feature.



If your iPhone X rings loud but then gets quiet and stays quiet, but you’d rather have the iPhone X ringer volume stay loud all the time when getting a call, read on to learn the proper settings adjustment to stop this behavior. The end result will be that iPhone X sounds loud on incoming calls all the time and the iPhone X will stop quieting the ringtone volume itself.


What causes the iPhone X ringtone volume to be very low after initially sounding loud? It’s actually a Face ID feature. And yes, this ring sound volume lowering capability applies even if Face ID is not being used on iPhone X to unlock or authenticate the device, and much like how Animoji uses the Face ID camera to scan your face even if you aren’t using Face ID authentication, the front camera for face scanning is active for other features too, and that includes the ringtone volume.

How to Stop iPhone X Ring Volume Going Quiet

You can disable the attention awareness feature that scans your face and determines you’re looking at the iPhone X, which in turn lowers the ring volume on the device. With this feature turned off, the iPhone X will stop lowering the ring volume of calls automatically when you pick up the iPhone and look at it.

  1. Open the “Settings” app on the iPhone
  2. Go to the “Face ID & Passcode” section
  3. Locate the “Attention Aware Features” option and turn the switch to the OFF position
  4. Exit out of Settings


User uploaded file

You can confirm this works by getting an incoming call on iPhone X, it should now be loud as your settings were set to beforehand and no longer quiet the call to a very low volume automatically.

Another helpful step is to make sure your iPhone ringer volume is turned up all the way to the loudest setting, since sometimes users have inadvertently made the iPhone volume low

You can confirm this works by getting an incoming call on iPhone X, it should now be loud as your settings were set to beforehand and no longer quiet the call to a very low volume automatically.

Another helpful step is to make sure your iPhone ringer volume is turned up all the way to the loudest setting, since sometimes users have inadvertently made the iPhone volume low



iPhone X Ring Volume Low For Incoming Call? Here is Why

Nov 15, 2017 1:54 PM in response to iphonicman

i too had this problem so I took my phone into the apple shop, they replaced it straight away at the genius bar, it might be an idea to share this information with them so that they are aware that a simple change of the settings solves this problem. Full marks though to the guy who served me on the GB as they changed it without hesitation great customer service

Feb 21, 2018 1:30 AM in response to waterdogmom

Weird.....Well now I'm confused because I just got mine two days ago and it was doing the very same thing that you mention, BUT...after reading what you wrote, I did the same thing as you did and now it works just fine but at the same time, my wife was reading from Apple instructions on the Iphone X and it clearly stated that business about if you look into the phone, the volume will lower, which it does, so then, it must be some kind of glitch in all of them to be doing this. I'd be interested in finding out what other experiences are out there with this. Now I must investigate.

Nov 14, 2017 6:26 AM in response to Rysz

You may not need to go into accessibility to get around the issue - mine got lowered after restoring my settings from my previous phone and I could no longer control the ringer volume from the side buttons.


I re-enabled the ringer volume control with the side keys by going into Settings/Sounds and Haptics, and under Ringer and alerts, I enabled Change with Buttons, then raised the volume manually to the level I wanted as a default.


User uploaded file

Dec 24, 2017 7:48 AM in response to iphonicman

Had same issue.. what fixed it for me was turning up ringer volume in settings and also turning on control ringer volume with button. Now that it’s working I’m going to turn off button control, I like having them separate. So I have 1 consistent ringer volume. Having the volume default set so low that you miss calls makes no since. Apple should consider the large affluent population that is over 45 whose hearing may not be as good as the inexperienced millennial that came up with the initial volume setting. Finally the lower volume based on facial recognition; Your facial recognition technology is FABULOUS!! But let’s not over use. I often will sit with my phone on my desk while I wait for a call, and while I work on other things, or meet with other people .. my phone will unlock because it detects me, but I don’t want it lowering the ring, I’m waiting for the ring and the people I’m with are waiting for the ring. The ring like dial tone, is part of phone culture. We have adapted or life processes around iit. I do appreciate your innovative thought however!!

Apr 5, 2018 1:35 AM in response to suren12

The above DOES NOT WORK. Disabling Attention Awareness is the first thing I tried, and in the begining I thought it worked. But NO go.


Here is now : I have no ringing (not low, but NONE) either for calls, or imessages and sms.

(facebook messenger works, email sounds work, etc. this is only the phone app and the message app that are broken)


The only workaround I found was to go into contacts and enabling EMERGENCY BYPASS feature to text tone and ringtone for that contact to have sound no matter what.


But of course I loose the ability to go silent.


If I do not activate EMERGENCY BYPASS into a contact, if someone text me I have no sound, no vibration, no notification.


This evening I will try and reset re-install ios completely, I am out of options.

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iPhone X Ring Volume Low

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