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my iPad will not restore..error 3014..it was fine before i plugged it into my mac...my iTunes is up to date as is my mac...what can i do

how do i restore my iPad..error 3014..ive checked iTunes update and followed instructions...it is still stuck

iPhone 6, OS X Mountain Lion (10.8.5)

Posted on Nov 7, 2017 7:28 PM

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Question marked as Best reply

Posted on Nov 8, 2017 1:14 AM

https://support.apple.com/en-us/HT204770

3 replies

Nov 7, 2017 9:47 PM in response to dseum

dseum wrote:


ive checked iTunes update

Your profile indicates you are using OS X Mountain Lion 10.8.5. If true, this antique operating system is not capable of running the current iTunes (12.7.1) which is required to interface to iOS 11 devices.


You need OS X 10.10.5 or higher to use iTunes 12.7.1.

my iPad will not restore..error 3014..it was fine before i plugged it into my mac...my iTunes is up to date as is my mac...what can i do

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