why my DCIM is empty?

Did you try my proposal: "Open your phone by either pushing the home button and typing your code or by using finger print." When the phone is linked to your PC?

Can you transfer them using iCloud?

iCloud for Windows

Open your phone by either pushing the home button and typing your code or by using finger print.

That worked for me.

jd8lv Love

Đã gửi từ iPhone của tôi

Ngày 8 thg 11, 2017, vào lúc 21:32, Apple Support Communities Updates <discussions-updates@apple.com> viết:

home

Sorry, no chance to read and understand.