Battery drains excessively fast. I heard there may be a recall.
iPhone 6s Plus, iOS 11.1
I don't know of a battery recall for rapid draining. This is the only thing I remember:
iPhone 6s Program for Unexpected Shutdown Issues - Apple Support
However, you can always contact Apple Support. There's a link at the top right of every page.
As an update, I called Apple support and they specifically asked if I'd done this update via WiFi. I said yes. The rep told me to put the phone into recovery mode and reinstall from within iTunes. So far, this looks like its improved my battery issue:
Here's the link they sent:
https://support.apple.com/kb/HT201263
Hope this helps others.
See this support link. iPhone 6s Program for Unexpected Shutdown Issues - Apple Support
However, that may be over by now.
Hi,
I recently (December 26th, 2017) saw in the news that Apple admitted in slowing the apps in the older iPhones (ie iPhone 6s) to retain it's battery life. Also, the news stated that Apple reduced the battery replacement price to $30 some ($80 original). When the first IOS 11 version came out, I updated my iPhone 6s plus. It was a bad idea because my battery starting to fail on me (approx late Sept 2017). I went to the Apple Genius bar and stated that I needed a new battery due to over used. I disagree because my wife has the same model and she use it more than I do and she didn't upgrade to version 11. I paid Apple the $80 some dollars to replace my battery. It's better now but I am on the 11.1.1 version (2 or 3 updates after the original 11.0.1 version). I am now waiting for Apple to post on how to get refund of the difference.
Apple will not post anything here. You would need to go to the main Apple page for any announcements. I've not seen anything in press releases that say they are going to refund anything, so you will have to watch. They have stated the price reduction begins next month.
My sons IPhone 6s Plus is doing the same thing since he upgraded to the IOS 11.2.2, it is horrible.
He started at 58%, I did a hard reset & it immediately went down to 1%. I then immediately turned off the phone & then it went to 39%, it is doing all sorts of weird battery stuff since the 11.2.2 update. Before this , he had zero problems with the battery.
Come on apple, get this problem fixed.
AnotherUserNameHere wrote:
I have a very young iPhone SE. Since updating to iOS 11.2.1 (now 11.2.2), I am getting about 1/2 the batter life.
Contact Apple and arrange to have the phone evaluated. If it's as young as you say, which I would assume means under a year, it's under warranty.
I had my battery replace in March 2017. When I got the iOS 11 updates my under a year old battery failed. But Apple only covers 90 days. So now I need another new battery although now $30 instead of $80 but, am reluctant to do this because Apple has not corrected the problem with new iOS systems that will not continue to destroy the battery.
Mmello1014 wrote:
I had my battery replace in March 2017. When I got the iOS 11 updates my under a year old battery failed. But Apple only covers 90 days. So now I need another new battery although now $30 instead of $80 but, am reluctant to do this because Apple has not corrected the problem with new iOS systems that will not continue to destroy the battery.
You apparently don't understand what Apple did. There is no issue with iOS that is destroying batteries. If the battery is already failing, iOS will throttle the processor to prevent your phone from suddenly shutting down. This is a good thing. Would you want your phone to, without warning, shut down when you needed it most?
The problem is the battery is failing. Make an appointment to get it replaced. See the Make a Reservation link near the bottom of this article: iPhone Battery and Performance - Apple Support
LLMCWM wrote:
The phone is barely 2 years old.
That is old for a battery. Contact Apple about testing it and possibly replacing it.
Scroll down to "Addressing User Concerns."
Call your local Apple Store and make and appointment with them to check the battery out. Afterwards they will tell you your alternatives.
My battery drain excessively fast on my iPhone 6s Plus. I heard there is a recall on done batteries. How can I find out if my battery is included in the recall?
