macOS High Sierra and Safari: Download animation stuck on screen until Safari app is closed

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OlliM Author

Level 1

4 points

macOS High Sierra and Safari: Download animation stuck on screen until Safari app is closed

Hi!

Title says it all: macOS High Sierra and Safari - Download animation stuck on screen until Safari app is closed.

macOS High Sierra Version 10.13.1 (17B48)

Safari Version 11.0.1 (13604.3.5)

So whenever I click on a link to download a file, the file loads but the animation is stuck and remains on screen until Safari app is closed. This happens every time a link initiating a download is clicked. This is highly annoying and distracting while working as it remains visible even with other apps open/active. So now every time I download a file I initiate the download, close Safari and resume the download.....

Is there something I can do = turning the animation off for the time being? (I searched for this but it seems this animation can't be turned off?)

Is it a known bug?

Would appreciate any input/help. Thank you!

Kind regards,

Oliver

macOS High Sierra (10.13.1), FritzBox 7270 (Europe)

Posted on Nov 9, 2017 8:13 AM

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Answer 1

Best reply

rschultz

Level 1

9 points

Nov 20, 2017 3:32 AM in response to OlliM

I'm also experiencing the exact same issue.

It appears to be a bug related to the GPU's 3D Acceleration that is used to display these animations. Disabling the 3D acceleration by going into OS X Safe Mode resolves the issue temporarily until I reboot normally and 3D Acceleration is back on.

Being that the issue doesn't seem common, and is resolved by disabling hardware acceleration, I'm worried this could be a sign of my laptop GPU starting to fail. The GPU should be able to display these animations without a problem. Unless this issue is acknowledged by Apple as a fixable software update, I may take my Mac in to have the issue investigated.

Has anyone else heard anything?

Thank you for any assistance,

Ryan

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Answer 2

OlliM Author

Level 1

4 points

Nov 20, 2017 3:35 AM in response to rschultz

Hi,

I didn't change anything on my Mac or the OS - also there was (and is) no update listet - but since this morning the issue is/appears to be "magically" solved.

I hope you can report the same.

Kind regards,

Oliver

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Answer 3

dominic23

Level 10

83,904 points

Feb 7, 2018 9:25 AM in response to ebussinetz

Please do this as a test.

Right click on the Downloads folder, choose "Options", and then "Remove from the Dock".

Restart your Mac. Usually restarting gets rid of this Safari download animation icon.

Download some problem free app like Etrecheck. https://etrecheck.com

Does the problem show up?

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Answer 4

dominic23

Level 10

83,904 points

Feb 7, 2018 8:08 AM in response to ebussinetz

Do you have the Downloads folder alias placed in the Dock?

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Answer 5

OlliM Author

Level 1

4 points

Nov 22, 2017 9:02 AM in response to OlliM

The problem/issue is back. ...

Kind regards,

Oliver

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Answer 6

rschultz

Level 1

9 points

Jan 7, 2018 6:50 PM in response to OlliM

Since updating to High Sierra this problem appears to have been resolved for me. Immediately after the update, the animation works fluidly and hasn't resurfaced once.

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