Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thailand - iCare Shops

Thailand has iCare Shops for you to bring your phone into for repairs and service.... Well, the staff doesn't seem to be very knowledgeable about iPhones... I have had problems getting good answers there and not sure I want to take my phone to iCare for repairs...


QUESTION: Does APPLE make sure their listed repair locations (IE: iCare Shop - Thailand)... they are all factory trained technicians..? Authorized by APPLE to diagnose your phone, run a diagnostic on your iPhone and make repairs as needed..?


<Edited by Host>


iPhone 6, iOS 8.2

Posted on Nov 9, 2017 10:09 PM

Reply
1 reply

Nov 11, 2017 6:08 PM in response to RussThai

Well, nobody has answered... hmmmmm - doesn't say much about APPLE International... because iCare Thailand is listed on the APPLE website... but, iCare is not authorized repair service and does not have factory trained technicians... so, anybody with a wooden nickel can open a APPLE iPhone repair shop in Thailand... doesn't need factory trained technicians... and APPLE leaves it up to the buyer beware about obtaining quality service on your APPLE products...

Thailand - iCare Shops

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.