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I can’t receive all texts

Why can’t I receive all the texts that my phone gets? I only get some texts..

Posted on Nov 10, 2017 12:38 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2017 8:17 PM

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, then you will receive notification alerts on your iPhone instead of on your Apple Watch.
  • If your iPhone is locked or asleep and your Apple Watch is unlocked (regardless of whether the watch display is asleep or awake) and on your wrist, you will receive notification alerts on your watch.
  • If your Apple Watch is locked or has Do Not Disturb enabled, then notifications will go to your iPhone.


More information:

Notifications on your Apple Watch - Apple Support


It texts are not being received as you expect, then it may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within footnote #1:


How to use your Apple Watch without your iPhone nearby - Apple Support

2 replies
Question marked as Top-ranking reply

Nov 10, 2017 8:17 PM in response to DollaBillyall

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, then you will receive notification alerts on your iPhone instead of on your Apple Watch.
  • If your iPhone is locked or asleep and your Apple Watch is unlocked (regardless of whether the watch display is asleep or awake) and on your wrist, you will receive notification alerts on your watch.
  • If your Apple Watch is locked or has Do Not Disturb enabled, then notifications will go to your iPhone.


More information:

Notifications on your Apple Watch - Apple Support


It texts are not being received as you expect, then it may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within footnote #1:


How to use your Apple Watch without your iPhone nearby - Apple Support

Nov 10, 2017 12:40 PM in response to DollaBillyall

What you do mean you only get some? Are you not getting them at all, or is it that you are not getting notifications? Are these iMessages, or SMS (text messages) that come from non-iOS devices? What troubleshooting have you tried?


iMessage requires data, either wi-fi or cellular, and SMS require cellular be active. If the problem is SMS, contact your carrier. There are no settings for SMS on the iPhone.

I can’t receive all texts

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