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Question: Iphone 6 plus screen unresponsive at times

I have an iPhone 6 plus where the screen erratically responds to my touch. at times I get no response other times it is fine then freezes without warning. I have IOS 11 latest update installed. I have reset the phone several times. Is this a hardware problem or software issue?

iPhone 6 Plus, iOS 11.1

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This is a hardware issue known to affect the iPhone 6+ and it is acknowledged by Apple. Here is a link to help you with fixing it. https://www.apple.com/support/iphone6plus-multitouch/

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Nov 11, 2017 7:28 AM in response to William Saviers In response to William Saviers

This is a hardware issue known to affect the iPhone 6+ and it is acknowledged by Apple. Here is a link to help you with fixing it. https://www.apple.com/support/iphone6plus-multitouch/

Nov 11, 2017 7:28 AM

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Question: Iphone 6 plus screen unresponsive at times