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Question: Getting beachball/hanging when using Safari 11.0.1 (13604.3.5) (safari logs attached)

Getting beachball/hanging when using Safari 11.0.1 (13604.3.5) (safari console logs copy/paste). Anyone knows what's going on and how to fix this hanging issue? I complete reseted Safari and still continus (Etrecheck report copy/paste below)


In console I get this when Safari is hanging:

default 22:07:19.086422 -0500 com.apple.Safari.SearchHelper TIC TCP Conn Cancel [227:0x7ffc56f5d550]


default 22:07:19.090106 -0500 com.apple.Safari.SearchHelper TIC TCP Conn Destroyed [227:0x7ffc56f5d550]

error 22:07:19.090514 -0500 com.apple.Safari.SearchHelper TIC Read Status [227:0x0]: 1:57

error 22:07:19.090890 -0500 com.apple.Safari.SearchHelper TIC Read Status [227:0x0]: 1:57

error 22:07:19.100053 -0500 com.apple.Safari.SearchHelper TIC Read Status [227:0x0]: 1:57

error 22:07:19.361190 -0500 com.apple.Safari.SearchHelper TIC Read Status [227:0x0]: 1:57


error 22:09:25.535119 -0500 Safari Page (pid: 99309) did fail navigation for <<private>>

(Error Domain=NSURLErrorDomain Code=-999 "(null)")

fault 22:09:25.593090 -0500 com.apple.Safari.History Unhandled SQLite error: Error Domain=com.apple.Safari.SQLite Code=19 "constraint failed"

error 22:09:25.593156 -0500 com.apple.Safari.History Failed to update visit 646 in the history_visits table: FOREIGN KEY constraint failed (19)

com.apple.Safari.History Unhandled SQLite error: Error Domain=com.apple.Safari.SQLite Code=19 "constraint failed"

error 22:09:29.945324 -0500 com.apple.Safari.History Failed to update visit 648 in the history_visits table: FOREIGN KEY constraint failed (19)

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-10 22:16:29

Download EtreCheck from https://etrecheck.com

Runtime: 10:54

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Replace Soon - Cycle count = 1632

iCloud Quota: 4.46 GB available


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

ST1000LM014-1EJ164 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 999.35 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8 ()


USB Information:

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus

Apple Inc. iPhone


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 998.99 GB (115.23 GB free)

Physical disk: disk0s2 999.35 GB Online


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about 12 hours


Configuration files:

/etc/sudoers, File size 1302 but expected 1563


Gatekeeper:

Anywhere [Fix Gatekeeper security]


Kernel Extensions:

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]

[loaded] com.shapeservices.msm.driver.MSMFramebuffer (3.5 - SDK 10.12) [Lookup]

[loaded] com.shapeservices.msm.driver.MSMVideoDevice (3.5 - SDK 10.12) [Lookup]


/Library/Extensions/VyprVPN

[not loaded] net.sf.tuntaposx.tap (20150118) [Lookup]

[not loaded] net.sf.tuntaposx.tun (20150118) [Lookup]


/System/Library/Extensions

[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]

[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 157 Apple tasks

[running] 124 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 178 Apple tasks

[running] 116 Apple tasks


Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-03) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]


Launch Daemons:

[not loaded] PT.updd.plist (? 0 ? - installed 2017-03-02) [Lookup]

[running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2017-11-08) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-26)

[loaded] com.bombich.ccchelper.plist (? ? ? - installed 2017-11-10) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[running] com.hidden.daemon.plist (? 2b76c037 1d0319aa - installed 2017-11-10) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-03) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-03) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]

[running] com.prey.agent.plist (Shell Script 714c4ad6 - installed 2017-11-02) [Lookup]

[loaded] com.securemac.MacScanDaemon.plist (SecureMac - installed 2017-08-06) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2017-11-08) [Lookup]

[loaded] net.whatroute.helper.plist (Bryan Christianson - installed 2015-03-16) [Lookup]

[loaded] net.whatroute.whatroute2helper.plist (Bryan Christianson - installed 2017-11-03) [Lookup]

[not loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2015-07-06) [Lookup]


User Launch Agents:

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[running] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2017-10-02) [Lookup]

[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-10) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-24) [Lookup]

[loaded] de.metaquark.appfresh.plist (? edfe3988 4c115621 - installed 2017-11-08) [Lookup]

[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2017-11-03) [Lookup]


User Login Items:

iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-10-31)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

TextExpander Application - Hidden

(/Applications/TextExpander.app)

Windscribe Application

(/Applications/Windscribe.app)

Dropbox Application - Hidden

(/Applications/Dropbox.app)

RescueTime Application - Hidden

(/Applications/RescueTime.app)

SMARTReporter Application

(/Applications/SMARTReporter.app)

WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-06-20)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

Boom Helper SMLoginItem - Hidden (Apple, Inc. - installed 2017-08-22)

(/Applications/Boom 3D 2.app/Contents/Library/LoginItems/BoomHelper.app)

AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2016-09-21)

(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)

CloudKitJS Callback URL SMLoginItem - Hidden (AgileBits Inc. - installed 2017-11-04)

(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

CloudPullLoginItem SMLoginItem - Hidden (? 0 - installed 2015-09-27)

(/Applications/CloudPull 2.8.app/Contents/Library/LoginItems/CloudPullLoginItem.app)

AgentAntidote SMLoginItem - Hidden (Druide informatique inc. - installed 2017-03-31)

(/Applications/Antidote 9.app/Contents/Library/LoginItems/AgentAntidote.app)

LaunchAtLoginHelperApp SMLoginItem - Hidden (Apple, Inc. - installed 2016-12-07)

(/Applications/Be Focused Pro.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app)

Desktop Ghost Pro Helper SMLoginItem - Hidden (Apple, Inc. - installed 2016-07-11)

(/Applications/Desktop Ghost Pro.app/Contents/Library/LoginItems/Desktop Ghost Pro Helper.app)


Internet Plug-ins:

npDDRia: 0.0.14.5 (installed 2016-08-18) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-21)

JavaAppletPlugin: 15.0.1 (installed 2014-10-14) Check version


Safari Extensions:

[enabled] Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (installed 2015-11-08)

[not loaded] Grammarly Spell Checker & Grammar Checker - Grammarly (installed 2016-03-29)

[disabled] Newsfeed-Eradicator - Anton Osika - http://antonosika.github.io/newsfeed-eradicator/ (installed 2017-07-20)

[disabled] Ginger - Ginger Software - http://www.gingersoftware.com (installed 2015-10-25)

[enabled] uBlock Origin - Chris Aljoudi/Raymond Hill - https://www.github.com/el1t/uBlock-Safari (installed 2017-10-20)

[enabled] 1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-11-06)

[disabled] Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2017-09-08)

[disabled] Startpage Toolbar - Startpage.com - http://www.startpage.com (installed 2016-11-13)

[enabled] Open in Chrome - Luke Hagan (installed 2015-01-04)


3rd Party Preference Panes:

None


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.99 GB Disk used: 883.76 GB

Destinations:

[redacted] [redacted]'s Time Caps [Network]

Total size: 997.71 GB

Total number of backups: 11

Oldest backup: 2017-10-18, 10:51 PM

Last backup: 2017-11-01, 10:24 AM

Size of backup disk: Too small

Backup size 997.71 GB < (Disk used 883.76 GB X 3)


Top Processes by CPU:

20% photolibraryd

17% WindowServer

11% photoanalysisd

9% com.apple.WebKit.WebContent

7% diagnosticd


Top Processes by Memory:

1.31 GB kernel_task

828 MB Airmail Beta

526 MB iTunes

289 MB mds_stores

225 MB Safari


Top Processes by Network Use:

Input Output Process name

374 KB 252 KB mDNSResponder

612 KB 14 KB com.apple.WebKit.Networking

252 KB 215 KB Dropbox

35 KB 28 KB SilentCleanServer

10 KB 22 KB CalendarAgent


Top Processes by Energy Use:

10.48 Console

9.40 WindowServer

7.30 diagnosticd

7.02 Airmail Beta

3.78 mds


Virtual Memory Information:

6.95 GB Available RAM

162 MB Free RAM

9.05 GB Used RAM

6.79 GB Cached files

28 MB Swap Used


Software installs (last 30 days):

Wire: 3.1 (installed 2017-10-19)

Slack: 2.8.2 (installed 2017-10-21)

Dragon: (installed 2017-10-24)

BusyContacts: (installed 2017-10-31)

Malwarebytes for Mac: (installed 2017-11-03)

1Password: (installed 2017-11-04)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-10 09:14:05 TorBrowser.app Crash [Open]

2017-11-09 22:38:36 sample Crash [Open]

Cause: Command args: sample 14434 2 -f /var/tmp/IN_PROGRESS_sysdiagnose_2017.11.09_22-37-37-0500_14434_Mac_OS_X_MacBoo kPro9-2_17B48/sample-14434.txt

Target process: /Applications/Safari.app/Contents/MacOS/Safari [14434]

Parent process: /sbin/launchd [1]

2017-11-09 22:18:30 iconservicesagent Crash [Open]

2017-11-06 10:53:57 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions:

com.malwarebytes.mbam.rtprotection 3.1.1

com.shapeservices.msm.driver.MSMVideoDevice 3.5.0

com.squirrels.airparrot.framebuffer 5

com.shapeservices.msm.driver.MSMFramebuffer 3.5.0

com.squirrels.driver.AirParrotSpeakers 1.8



MacBook Pro (13-inch Mid 2012), macOS High Sierra (10.13), 2.5 GHz, 2.5GHz dual-core Intel Cor

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Nov 10, 2017 8:00 PM in response to stamatgeorge In response to stamatgeorge

You have so much 3rd party software installed it is hard to tell what is causing the problem.


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


Safari Reset

Nov 10, 2017 8:00 PM

Reply Helpful

Nov 12, 2017 8:41 AM in response to stamatgeorge In response to stamatgeorge

Try using Safari in another admin user account and in the Safe Mode.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, post another Etrecheck report.


Nov 12, 2017 8:41 AM

Reply Helpful

Nov 12, 2017 11:39 AM in response to Eric Root In response to Eric Root

I did try Safari in Safe-Mode and issue persists .

FYI: I also reinstalled High Sierra.


Attached is the EtreCheck report in Safe Mode:


EtreCheck version: 3.4.6 (460)

Report generated 2017-11-12 14:13:03

Download EtreCheck from https://etrecheck.com

Runtime: 6:53

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Beachballing

Description:




Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Replace Soon - Cycle count = 1633

iCloud Quota: 4.48 GB available


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

ST1000LM014-1EJ164 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 999.35 GB

(disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8 ()


USB Information:

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 998.99 GB (120.74 GB free)

Physical disk: disk0s2 999.35 GB Online


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about one hour


Configuration files:

/etc/sudoers, File size 1302 but expected 1563


Gatekeeper:

Anywhere [Fix Gatekeeper security]


Kernel Extensions:

/Library/Extensions

[not loaded] com.shapeservices.msm.driver.MSMFramebuffer (3.5 - SDK 10.12) [Lookup]

[not loaded] com.shapeservices.msm.driver.MSMVideoDevice (3.5 - SDK 10.12) [Lookup]


/Library/Extensions/VyprVPN

[not loaded] net.sf.tuntaposx.tap (20150118) [Lookup]

[not loaded] net.sf.tuntaposx.tun (20150118) [Lookup]


/System/Library/Extensions

[not loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]

[not loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 181 Apple tasks

[running] 99 Apple tasks


System Launch Daemons:

[not loaded] 38 Apple tasks

[loaded] 193 Apple tasks

[running] 100 Apple tasks


Launch Agents:

[not loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]


Launch Daemons:

[not loaded] PT.updd.plist (? 0 ? - installed 2017-03-02) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-26)

[not loaded] com.bombich.ccchelper.plist (? ? ? - installed 2017-11-10) [Lookup]

[not loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[not loaded] com.hidden.daemon.plist (? 2b76c037 1d0319aa - installed 2017-11-12) [Lookup]

[not loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]

[not loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[not loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]

[not loaded] com.prey.agent.plist (Shell Script 5687e286 - installed 2017-11-12) [Lookup]

[not loaded] com.prey.owl.plist (Prey, Inc. - installed 2017-11-12) [Lookup]

[not loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-10-19) [Lookup]

[not loaded] net.whatroute.helper.plist (Bryan Christianson - installed 2015-03-16) [Lookup]

[not loaded] net.whatroute.whatroute2helper.plist (Bryan Christianson - installed 2017-11-03) [Lookup]


User Launch Agents:

[not loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[not loaded] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2017-10-02) [Lookup]

[not loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-10) [Lookup]

[not loaded] com.spotify.webhelper.plist (Spotify - installed 2017-10-24) [Lookup]

[not loaded] de.metaquark.appfresh.plist (? edfe3988 4c115621 - installed 2017-11-12) [Lookup]


User Login Items:

iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-10-31)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

TextExpander Application - Hidden

(/Applications/TextExpander.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

JavaAppletPlugin: 15.0.1 (installed 2014-10-14) Check version


Safari Extensions:

[enabled] 1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-11-12)

[enabled] Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (installed 2017-11-12)


3rd Party Preference Panes:

None


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.99 GB Disk used: 878.26 GB

Destinations:

[redacted] [redacted]'s Time Caps [Network]

Total size: 997.71 GB

Total number of backups: 11

Oldest backup: 2017-10-18, 10:51 PM

Last backup: 2017-11-01, 10:24 AM

Size of backup disk: Too small

Backup size 997.71 GB < (Disk used 878.26 GB X 3)


Top Processes by CPU:

1% kernel_task

0% fontd

0% bluetoothd

0% SystemUIServer

0% UserEventAgent


Top Processes by Memory:

846 MB kernel_task

195 MB helpd

185 MB Mindjet MindManager

139 MB assistant_service

130 MB soagent


Top Processes by Network Use:

Input Output Process name

1 MB 40 KB com.apple.WebKit.Networking

78 KB 18 KB mDNSResponder

8 KB 8 KB apsd

2 KB 1 KB netbiosd

0 B 208 B SystemUIServer


Top Processes by Energy Use:

9.28 Mindjet MindManager

4.14 WindowServer

3.22 hidd

0.70 Safari

0.24 securityd


Virtual Memory Information:

12.58 GB Available RAM

9.30 GB Free RAM

3.42 GB Used RAM

3.28 GB Cached files

0 B Swap Used


Software installs (last 30 days):

Wire: 3.1 (installed 2017-10-19)

Slack: 2.8.2 (installed 2017-10-21)

Dragon: (installed 2017-10-24)

BusyContacts: (installed 2017-10-31)

Malwarebytes for Mac: (installed 2017-11-03)

1Password: (installed 2017-11-04)

Prey Anti-Theft: (installed 2017-11-12)

"Malwarebytes for Mac Uninstaller": (installed 2017-11-12)

Malwarebytes for Mac: (installed 2017-11-12)

"Malwarebytes for Mac Uninstaller": (installed 2017-11-12)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-12 12:40:44 Last shutdown cause: 3 - Hard shutdown

2017-11-12 12:35:41 Safari.app Hang [Open]

2017-11-12 09:15:26 com.apple.WebKit.WebContent High CPU use [Open] [Details]

2017-11-12 08:57:26 Safari Technology Preview.app Hang [Open]

2017-11-12 01:11:39 QuickLookUIService Crash [Open]

2017-11-12 00:04:20 mdworker High CPU use [Open] [Details]

Nov 12, 2017 11:39 AM

Reply Helpful
User profile for user: stamatgeorge

Question: Getting beachball/hanging when using Safari 11.0.1 (13604.3.5) (safari logs attached)