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Question: hello my iphone keeps switching off and then showed the apple sign . it wont turn on again unless i plugged it to the charger .

iphone 5s

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It sounds as if you may need a battery replacement and the Genius Bar is the place to have that checked out or to determine if there is some other problem and to discuss the options that best meet your needs.


Bring the charger with you when you go as well as the phone.

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Nov 12, 2017 8:09 AM in response to alleesyarina In response to alleesyarina

It sounds as if you may need a battery replacement and the Genius Bar is the place to have that checked out or to determine if there is some other problem and to discuss the options that best meet your needs.


Bring the charger with you when you go as well as the phone.

Nov 12, 2017 8:09 AM

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Question: hello my iphone keeps switching off and then showed the apple sign . it wont turn on again unless i plugged it to the charger .