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Question: Can I change my payment method from Apple Pay to a credit card?

I ordered through your site iPhone X and did not see that my Apple Pay card does not have enough money, I want to change the method of payment for a normal VISA credit card

iPhone 6 Plus, iOS 10.2.1, ****

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Nov 10, 2017 11:32 PM in response to Banzay_39 In response to Banzay_39

From apple.com (not the Apple Store App) Click on your bag in the upper right hand corner and select "Check Out." Scroll to the bottom and you'll see two options, "Check out with Apple Pay" and "Check out with other payment options." Click the second option and that should take you to enter that cards information.

Nov 10, 2017 11:32 PM

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Nov 10, 2017 11:32 PM in response to Banzay_39 In response to Banzay_39

The best thing to do would be to contact Apple sales directly (this is primarily a user to user support forum)


Go to the Apple Website, choose your country from the bottom right of the page, then again from the bottom right of the screen (amongst the small links) click "Contact Apple". Contact details for the Apple Online sales team are in the first couple of sections of that page.

Nov 10, 2017 11:32 PM

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Nov 11, 2017 2:51 AM in response to Banzay_39 In response to Banzay_39

Hi


You are not talking to Apple here - this is a user-based technical support community.


Shopping help information for purchases made from the Apple Online Store in the US (for example) is detailed here:


Help - Apple


For assistance with your order, contact Apple (see under Apple Online Store):


Contact - How to Contact Us - Apple

Nov 11, 2017 2:51 AM

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Question: Can I change my payment method from Apple Pay to a credit card?