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Question: iPhone 7 freezes

My iPhone 7 freezes all the time, for example when I am listening music and then I open some app and it just freezes. Home button or lock button does not response but the music keeps playing. This issue happens me over 10 times per day. I have restarted my iPhone (pressing lower volume button and power button at the same time) and it did not work. I have also cleared my entire phone and that did not work neither. This is very annoying, can somebody help?

iOS 11.1

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Nov 21, 2017 1:09 PM in response to 4narnz In response to 4narnz

This happens me when i am using my phone without music or anything. And when i listen to music i use spotify. My iPhone screen just freezes but sounds work at the same time. It is weird and it annoys me... I didn't expect this when i bought my iPhone 7.

Nov 21, 2017 1:09 PM

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Nov 22, 2017 12:17 AM in response to JustJustus In response to JustJustus

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi

Then go to settings down to reset Restore iPhone back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will get rid of any bugs.

Cheers

Brian 🇬-1F1E7;

Nov 22, 2017 12:17 AM

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Question: iPhone 7 freezes