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Question: iPAD FROZEN

My ipad froze while trying to close. Attempted reboot - got stuck on 'whirly gig' Would not reboot. Decided to shut the iPad down for night. Went to look at iPhone as it was charging and it is frozen also! Attempted to reboot Same problems - Attempted to 'restart back to factory' Will not show the icons from iTunes on the iPhone 6S. Just shows the "Whirly Gig". Only thing I can seem to do is shut the iPhone and iPad down. or let both let the
"Whirly gigs" run all night.

iPad Air Wi-Fi, iOS 11.0.3

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Nov 11, 2017 2:05 AM in response to RosemaryVanIsle In response to RosemaryVanIsle

Hi

Turn ipad off Make sure your pc is running the latest iTunes 12.7

Connect lead to USB on your pc

Press & hold just the power button down on ipad don't let go

Connect lead to ipad keep power button pressed down until pc sees ipad Then wait for restore you may need to do this more than once Before it works.

Cheers

Brian 🇬-1F1E7;

Nov 11, 2017 2:05 AM

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Question: iPAD FROZEN