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Question: I got an email saying I need to click the link and log in or my apple ID will be locked..is this true?

AppleID mail saying I need to Click link...or my Apple-ID will be locked

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Nov 11, 2017 1:52 AM in response to Velizzy In response to Velizzy

It's a scam. Do not follow any links - they are trying to get your ID and password.


Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.


If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links.


If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.


If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.


You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com

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Question marked as Helpful

Nov 11, 2017 1:52 AM in response to Velizzy In response to Velizzy

It's a scam. Do not follow any links - they are trying to get your ID and password.


Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.


If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links.


If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.


If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.


You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com

Nov 11, 2017 1:52 AM

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Question: I got an email saying I need to click the link and log in or my apple ID will be locked..is this true?