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Question: I cannot back up my iphone

When I plug in my iPhone to back it up on my computer, I get a message saying 'iTunes could not backup the iPhone because the iPhone disconnected'. The iPhone is still plugged in to the computer. How can I back it up??

iPhone 6s, iOS 10.1.1

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Nov 11, 2017 12:18 AM in response to YellowFozzie In response to YellowFozzie

Hi

You don't need to use your pc

Go to iCloud make sure iCloud back up is on Then backup now over your wifi

When you charge an iphone / ipad it automatically backs up to iCloud Over your wifi

If you need to set up new device you have back ready to get all apps & data on.

Cheers

Brian 🇬-1F1E7;

Nov 11, 2017 12:18 AM

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Question: I cannot back up my iphone