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Question: Media keys not working

Just updated to MacOS High Sierra, and now my rewind, play/pause, and fast forward function keys are not working in iTunes or Spotify. I've tried looking in system preferences but couldn't find anything... Any ideas?? Thanks

MacBook Pro, macOS High Sierra (10.13.1)

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Nov 11, 2017 2:08 PM in response to DePerche12 In response to DePerche12

Please take these troubleshooting steps, if you have not already


Go step by step and test.


Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


Start up in Safe Mode. https://support.apple.com/kb/PH21875?locale=en_US

Once in Safe Mode, click the “Restart” button at the bottom.

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Question marked as Helpful

Nov 11, 2017 2:08 PM in response to DePerche12 In response to DePerche12

Please take these troubleshooting steps, if you have not already


Go step by step and test.


Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


Start up in Safe Mode. https://support.apple.com/kb/PH21875?locale=en_US

Once in Safe Mode, click the “Restart” button at the bottom.

Nov 11, 2017 2:08 PM

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Question: Media keys not working