Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Photos app asks to sync already-synced pictures after upgrading to iOS 11

I don't use iCloud photo library. I manually sync the photos from my iPhone 6S to the Photos app on my Macbook every few weeks using the USB connector.

A day before upgrading to iOS 11, I synced all my iPhone pictures to the Macbook. There is no New Items left on the Import tab.

Today when I plugged in my iPhone, it said I have over "800 New Items". However, when I looked closer at these "New Items", apparently they are all old pictures from 2015-2017 that I had already synced to my Macbook. Only 24 items are real, new items that I took after my last sync, after the iOS 11 upgrade.

So it seems that the Photos app on my Macbook forgot that it had synced the 800 old pictures from my iPhone. What is going on? How do I fix this?

MacBook Pro (13-inch Late 2011), macOS Sierra (10.12.6)

Posted on Nov 11, 2017 1:54 AM

Best reply

febrya Author

Level 1

4 points

Posted on Nov 11, 2017 2:53 AM

I just realized that the old iPhone pictures that my Macbook Photos app asks to re-sync are only the ones that have been edited/applied filter.

So this problem was probably caused by the fact that I still have the old version of Photos app on my Macbook (running on mac OS Sierra, the Editing window still has the old filters named Chrome, Instant, etc.) which is not compatible with the newest version of the Photos app on my iPhone (running on iOS 11, with the new filters named Vivid, Dramatic, etc).

So I'm gonna have to download High Sierra now to get the newest version of the Photos app and hopefully fix this problem.

View in context

2 replies

There are no replies.

Photos app asks to sync already-synced pictures after upgrading to iOS 11

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up