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Breibee27 Author

Level 1

14 points

iPhone X gets hot on backside while using apps/watching videos and charging?

Hi, just trying to figure out if this is an issue or if it’s just an unfortunate side effect. But I have noticed that my iPhone X is getting really hot in the upper back side when I’m streaming a video or playing a game, etc. it also feels warm while charging. I haven’t dropped or damaged it in any way. Is there a software and or internal component issue I should get looked at? Or again is this just part of the phones notmal operation? Thanks for any help/insight in advance!

iPhone X, iOS 11.1

Posted on Nov 11, 2017 1:25 AM

Best reply

Teddy_B

Community Specialist

Posted on Nov 11, 2017 3:55 PM

Hello Breibee27,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are noticing your new iPhone getting warm. The good news is this could be expected behavior, as this resource explains:

Your device might get warm

When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:

When you set up your device the first time

When you restore from a backup

When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update

These conditions are normal, and your device will return to a regular temperature when complete.