Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Canon ip3500 printer does not work

After upgrading to High Sierra the Canon ip3500 printer no longer works. There does not seem to be a driver available. I get a message to go to the App Store but nothing is there, nor on the Canon site. Is there a workaround? It seems incredible that a relatively recent and expensive printer is suddenly obsolete.

Posted on

Reply
Question marked as Helpful

Nov 11, 2017 2:12 AM in response to Peter Dean In response to Peter Dean

According to Canon website the last drivers for your Pixma were for Mac OS X Mountain Lion which was 5 years ago.

you may be able to get it to work with Vuescan, VueScan Scanner Software for Windows, Mac OS X and Linux

unfortunately you need to pay for this.

There’s more to the conversation

Read all replies

Page content loaded

Question marked as Helpful

Nov 11, 2017 2:12 AM in response to Peter Dean In response to Peter Dean

According to Canon website the last drivers for your Pixma were for Mac OS X Mountain Lion which was 5 years ago.

you may be able to get it to work with Vuescan, VueScan Scanner Software for Windows, Mac OS X and Linux

unfortunately you need to pay for this.

Nov 11, 2017 2:12 AM

Reply Helpful (1)

Nov 11, 2017 2:41 AM in response to Peter Dean In response to Peter Dean

Vuescan replied (very good service) but they don't support this printer-only model. So I'll try re-installing the driver.

Nov 11, 2017 2:41 AM

Reply Helpful
User profile for user: Peter Dean

Question: Canon ip3500 printer does not work