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Question: what is to be done as the upgrade to mac OS couldnot be instaled and led me to you?

as I was upgrading my Mac Book Pro to mas OS I've found a problem saying that this upgrade could not be installed so I need help to complete it.

MacBook Air, OS X Mavericks (10.9.1)

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Question: what is to be done as the upgrade to mac OS couldnot be instaled and led me to you?