Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime and iMessage user content history?

I allowed my Mac to be taken out of my possession for service - it was taken to a backroom twice, for quite some time, so that a more senior technical person could be consulted about it. Later I received emails welcoming me to iCloud and two emails acknowledging my sign-in to FaceTime and iMessage. I am not normally an iCloud user, nor would I ever carelessly or thoughtlessly join FaceTime or iMessage. So I'm fairly certain that my machine [identity] was hijacked for a short time. I have since changed my AppleID password and some other security controls. However I have no idea of what has been done using my identity and my AppleID. Is there a user log or history that a moderator or support person can look at to see what happened for a specific AppleID over the last couple of days? I don't want to sign-up to these services just to find out what has happened. About a day later I did go into iCloud to see if 2FA was switched on and found many iCloud services that were enabled so I don't know what has happened in my name. I suspect just disabling my iCloud access to these services does not disable the respective sign-ins. Does anyone know how I can find out what has occurred?

MacBook Pro with Retina display, macOS High Sierra (10.13), Safari 11.0

Posted on Nov 11, 2017 2:46 AM

Reply
Question marked as Best reply

Posted on Nov 11, 2017 5:19 PM

You are welcome. I don't know of any such log, but there may be one. Try contacting Apple Support to ask. Supposedly if you tell them your question is about your Apple ID, you won't be charged.


Apple Support Contact



Apple Support by e-mail or chat

3 replies

There are no replies.

FaceTime and iMessage user content history?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.