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How to repair like an Apple Watch to a new iPhone

Bought my mates Apple Watch and I can’t sign in or do anything it’s saying something about an activation fault etc if someone could help that would mean a lot

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Posted on Nov 11, 2017 4:30 AM

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Posted on Nov 11, 2017 4:32 AM

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen.


The previous owner should have removed the lock before selling their device.


To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).


If you cannot arrange for the previous owner to do this, then you should, if possible, return the Apple Watch for a refund.


You will not otherwise be able to use the Apple Watch. There is no way around this security feature.


More information:

About Activation Lock on your Apple Watch - Apple Support

1 reply
Question marked as Best reply

Nov 11, 2017 4:32 AM in response to Sea9law

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen.


The previous owner should have removed the lock before selling their device.


To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).


If you cannot arrange for the previous owner to do this, then you should, if possible, return the Apple Watch for a refund.


You will not otherwise be able to use the Apple Watch. There is no way around this security feature.


More information:

About Activation Lock on your Apple Watch - Apple Support

How to repair like an Apple Watch to a new iPhone

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