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Question: Siri not working when locked

When I say Hey Siri it will not work when the phone is locked when it use to on my iPhone 6 plus

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As already stated by Stedman1, please read this:

"If you have an iPhone 6s or later, or an iPad Pro*, you can use "Hey Siri" whenever you want. If you have an iPhone 6 or earlier, or another iPad or iPod touch model, you need to plug your device into power first. "

Extracted from: Use Siri on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

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Nov 11, 2017 5:01 AM in response to Rajone In response to Rajone

Please see below:

“Hey Siri” is supported on iPhone SE, iPhone 6s or later, iPad Pro (except 12.9-inch, 1st generation), and iPad (5th generation) without being plugged into power. “Hey Siri” is supported on iPhone, iPad, and iPod touch with iOS 8 or later while plugged in. Not supported on first-generation iPad, iPad 2, and first-generation iPad mini.

Nov 11, 2017 5:01 AM

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Nov 11, 2017 7:03 AM in response to Rajone In response to Rajone

See Use Siri on your iPhone, iPad, or iPod touch - Apple Support

If you have an iPhone 6 or earlier, or another iPad or iPod touch model, you need to plug your device into power first.

This feature with your device can only be used when it on power.

Nov 11, 2017 7:03 AM

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Nov 11, 2017 7:06 AM in response to Rajone In response to Rajone

As already stated by Stedman1, please read this:

"If you have an iPhone 6s or later, or an iPad Pro*, you can use "Hey Siri" whenever you want. If you have an iPhone 6 or earlier, or another iPad or iPod touch model, you need to plug your device into power first. "

Extracted from: Use Siri on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

Nov 11, 2017 7:06 AM

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Nov 12, 2017 7:07 AM in response to Rajone In response to Rajone

It doesn't work on my iphone 7 plus anymore either, even with the update. I hear the beep, beep that she has heard my "hey siri" but then it exits. Doesn't matter if it is plugged in or not, wifi or not. It does work if it isn't locked (and yes, my setting allows for it to work when locked).

Nov 12, 2017 7:07 AM

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Question: Siri not working when locked