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Question: HAVE APPLE ID TRY TO REEDEM PURCHASES BUT SAYS MY ID IS NOT SET UP IN STORE WHY

HELLO ALL I HAVE CREATED AN APPLEID TO PURCHASE AN UPGRADE BOUGHT AND PAYED FOR SITE SAYS ITS THERE I GO TO APPS THROUGH ITUNE TO REDEEM .IT TELLS ME THAT MY ID IS NOT SET UP IN STORE . SENDS ME TO A NEW REGISTRATION PAGE WHEN I PUT MY IDIN IT SAYS ALREADY BEING USED. VERY FRUSTRATING AND CONFUING. ALSO SAFARI WONT CONNECT SAYS NOT SECUREAND EXSTENSIONS NOT THERE . DOES THIS MATTER THANKS.

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Nov 11, 2017 5:26 AM in response to AGOPA1S In response to AGOPA1S

Don't type in capitals, it's considered shouting and makes posts very difficult to read.


Are you using your computer's iTunes or and iOS device ? Are you already logged into the account on it (Account menu option on a computer's iTunes ; Settings > iTunes & App Store on an iOS device) ?

Nov 11, 2017 5:26 AM

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Nov 11, 2017 6:20 AM in response to AGOPA1S In response to AGOPA1S

contact iTunes Support


iTunes Support



iTunes Support – world wide

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


Safari Reset


If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Nov 11, 2017 6:20 AM

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Question: HAVE APPLE ID TRY TO REEDEM PURCHASES BUT SAYS MY ID IS NOT SET UP IN STORE WHY