My purchased music won’t download to my iPhone 8

Question

Level 1

5 points

My purchased music won’t download to my iPhone 8

I’ve been trying to re-download all my purchased music from iTunes to my iPhone 8. I’ve followed all the steps but still won’t download. Other then hooking up to a computer, is there another way to restore my purchases?

Posted on Nov 11, 2017 6:13 AM

Reply

Answer 1

AppleJoe

Community Manager

Nov 11, 2017 6:40 PM in response to SarahHus

Hello SarahHus,

Thanks for asking the Apple Support Communities for help redownloading your purchases. Please ensure you have tried all the steps provided in the following help article:

Redownload music, movies, TV shows, apps, and books from the iTunes Store, iBooks Store, and App Store

If you still have issues, don't hesitate to let us know. Please inform us what you are seeing, any alerts or errors, or what is actually happening when it doesn't allow you to redownload your purchases. Thanks and have a great evening.

Reply