MAC Air will not boot up. Black screen only

Question

Bruce Conord Author

Level 1

19 points

MAC Air will not boot up. Black screen only

Cannot boot up my mac air. OS Sierra.

Tried the option command PR trick but nada. Anyone help?

MacBook Air (13-inch Mid 2013), OS X Mavericks (10.9.1)

Posted on Nov 11, 2017 6:52 AM

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Answer 1

Best reply

macjack

Level 10

111,168 points

Nov 11, 2017 9:15 AM in response to Bruce Conord

Make a Genius Bar appointment for a free evaluation.

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Answer 2

macjack

Level 10

111,168 points

Nov 11, 2017 6:58 AM in response to Bruce Conord

Can you hear the startup sounds and if you shine a flashlight on the screen can you see your login screen or Desktop?

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Answer 3

Bruce Conord Author

Level 1

19 points

Nov 11, 2017 7:45 AM in response to macjack

No, no sound, no disk spinning. Cannot see the login behind the black screen.

Tried the support things for NVRAM and SMC holding keys down but to no success.

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Answer 4

ZaynaF

Level 1

4 points

Nov 12, 2017 9:45 AM in response to macjack

I am having a similar issue. I hear my macair load up sound but my screen is still black. I’ve tried the shift control option power and the PRAM reset nothing seems to get the screen back on

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