MacPro Early 2008 - Black Screen problems

Question

Level 1

28 points

MacPro Early 2008 - Black Screen problems

( This supposedly was moved to the MacBook Pro forum, this is a MAC PRO problem not an MBP

I started to notice that when I boot up , after the apple screen sometimes my screen goes black and the fan runs at high speed. I have to do a hard shutdown and when I reboot it usually boots right up. But now I notice I can have the machine running for a few hours and all of a sudden the screen goes black and I have to shutdown and reboot cold.

I went ahead and ran Etrecheck and nothing hardware related comes up that would cause this

I'm running 10.11.6 in this early MPro 2008

16mb memory

I use this machine for work and cannot have this happen and lose unsaved files.

Anyone?

R

Mac Pro, OS X El Capitan (10.11.1)

Posted on Nov 11, 2017 7:19 AM

Reply

Answer 1

Best reply

Community User

Nov 11, 2017 8:17 PM in response to kaz-k

Along with kaz-k do an SMC. Also as for data concerns make sure you have external hard drives that obtain a copy of information. Myself I have two one is time machine and the other I manually add information too. See How to use Time Machine to back up or restore your Mac - Apple Support.

Reply

Answer 2

Nov 23, 2017 10:19 AM in response to dagwaremedia

The system is obsolete too Apple at this point. See Vintage and obsolete products - Apple Support. So getting it service would be expensive as parts would be used and rare.

You can try reseeding the ram or doing a reinstall without erasing. See How to reinstall macOS - Apple Support for more information.

Also macOS 10.11.6 is the highest supported on the Mac Pro (Early 2008).

Reply

Answer 3

Nov 23, 2017 10:32 AM in response to dagwaremedia

Well according to About the screens you see when your Mac starts up - Apple Support once you see an Apple logo you made it the stage where it locating the startup disk. If it failing at that point could be just a software issue, so don't hurt. Otherwise it more then likely hardware.

Reply

Answer 4

dagwaremedia Author

Level 1

28 points

Nov 23, 2017 6:22 PM in response to Grant Bennet-Alder

Dont know how to attach file so I copied and pasted Etrecheck report below, the black screen happened again and need to know where do I check the report for why the black screen happend

EtreCheck version: 3.4.4 (448)

Report generated 2017-11-23 21:20:41

Download EtreCheck from https://etrecheck.com

Runtime: 9:31

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Problem: Other problem

Description:

black screen intermittent

Hardware Information:ⓘ

Mac Pro (Early 2008)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac Pro - model: MacPro3,1

2 2.8 GHz Quad-Core Intel Xeon (Xeon(R)) CPU: 8-core

16 GB RAM Upgradeable - [Instructions]

DIMM Riser B/DIMM 1

4 GB DDR2 FB-DIMM 800 MHz ok

DIMM Riser B/DIMM 2

4 GB DDR2 FB-DIMM 800 MHz ok

DIMM Riser A/DIMM 1

4 GB DDR2 FB-DIMM 800 MHz ok

DIMM Riser A/DIMM 2

4 GB DDR2 FB-DIMM 800 MHz ok

DIMM Riser B/DIMM 3

Empty

DIMM Riser B/DIMM 4

Empty

DIMM Riser A/DIMM 3

Empty

DIMM Riser A/DIMM 4

Empty

Handoff/Airdrop2: not supported

Wireless:
en2: 802.11 a/b/g

Video Information:ⓘ

ATI Radeon HD 2600 - VRAM: 256 MB

Cinema HD Display 2048 x 1280

Disk Information:ⓘ

ST2000DM001-1ER164 disk1: (2 TB) (Rotational)

[Show SMART report]

(disk1s1) <not mounted>
[EFI]: 210 MB

OS 10.11.6 (disk1s2 - Journaled HFS+) /
[Startup]: 2.00 TB (1.34 TB free)

(disk1s3) <not mounted>
[Recovery]: 650 MB

ST2000DM001-1CH164 disk0: (2 TB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted>
[EFI]: 210 MB

Hard Drive 2TB (disk0s2 - Journaled HFS+) /Volumes/Hard Drive 2TB : 2.00 TB (804.17 GB free)

USB Information:ⓘ

USB20Bus 4 TB

USB2.0 Hub 4 TB

Western Digital My Book 1230 4 TB

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

USBBus

bluetooth_device

USBBus

Virtual disks:ⓘ

OS 10.11.6 BACKUP (disk2s2 - Journaled HFS+) /Volumes/OS 10.11.6 BACKUP : 1.16 TB (7 MB free)

Physical disk: My Book 1230 1.16 TB (7 MB free)

BACKUP (disk2s4 - ExFAT) /Volumes/BACKUP : 335.41 GB (206.99 GB free)

Physical disk: My Book 1230 335.41 GB (206.99 GB free)

Hard Drive BackUp Files (disk2s5 - Journaled HFS+) /Volumes/Hard Drive BackUp Files 1 : 1.50 TB (63.50 GB free)

Physical disk: My Book 1230 1.50 TB (63.50 GB free)

Serato Club Back Up (disk2s7 - Journaled HFS+) /Volumes/Serato Club Back Up 1 : 1.00 TB (798.29 GB free)

Physical disk: My Book 1230 1.00 TB (798.29 GB free)

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1611) - Time since boot: less than an hour

Configuration files:ⓘ

/etc/hosts - Count: 45

Gatekeeper:ⓘ

Anywhere [Fix Gatekeeper security]

Possible adware:ⓘ

Unknown file: /Library/LaunchAgents/com.checkup-blackmail.plist

One possible adware file found. [Remove/Report]

Kernel Extensions:ⓘ

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.7) [Lookup]

/Library/Extensions

[loaded] com.techsmith.TACC (1.0.3 - SDK 10.10) [Lookup]

/Library/StartupItems/ArcanaStartupSound/Resources

[not loaded] arcana.PRAM (1.1b3) [Lookup]

/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.5.2) [Lookup]

[not loaded] com.echofx.ezcapvideograbber.driver.classicnoseize (1.4.1) [Lookup]

[not loaded] com.m-audio.usb.midisupport.driver (M-Audio USB MIDI Support 1.1) [Lookup]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Lookup]

[not loaded] com.rane.driver.sixtyeight.10.6 (1.1.2f4) [Lookup]

[not loaded] com.rane.driver.sl2.10.6 (1.0.1f3) [Lookup]

[not loaded] com.rane.driver.sl3.10.6 (1.3.2f6) [Lookup]

[not loaded] com.rane.driver.sl4.10.6 (1.0.1f2) [Lookup]

[not loaded] com.serato.usb.kext (2.3.0) [Lookup]

[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.4-4) [Lookup]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Lookup]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Lookup]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Lookup]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Lookup]

Startup Items:ⓘ

Aladdin: Path: /Library/StartupItems/Aladdin

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

Startup items no longer function in OS X Yosemite or later

/etc/mach_init.d/IIDCAssistant.plist

Mach Init items are deprecated

System Launch Agents:ⓘ

[not loaded] 9 Apple tasks

[loaded] 162 Apple tasks

[running] 69 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 47 Apple tasks

[loaded] 165 Apple tasks

[running] 80 Apple tasks

Launch Agents:ⓘ

[running] com.Affinegy.InstaLANa.plist (? e5c3a4f4 7d592a84 - installed 2011-06-03) [Lookup]

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-15) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2010-09-21) [Lookup]

[running] com.amazon.sendtokindle.launcher.plist (Shell Script d18c2039 - installed 2012-04-19) [Lookup]

[not loaded] com.checkup-blackmail.plist (? 0 ? - installed 2017-04-22) [Lookup]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2017-01-31) [Lookup]

[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-10-30) [Lookup]

[running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-03-03) [Lookup]

[running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-03-03) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2017-09-11) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-06-07) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-02-03) [Lookup]

[running] com.wacom.pentablet.plist (? ace6eaba fe1e43a5 - installed 2010-10-06) [Lookup]

[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]

Launch Daemons:ⓘ

[loaded] PACESupport.plist (Shell Script ab6b5614 - installed 2012-07-11) [Lookup]

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2017-03-02) [Lookup]

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-27) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-01-22)

[running] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-25)

[loaded] com.barebones.authd.plist (? 7d7988a6 591bf8bf - installed 2011-12-18) [Lookup]

[loaded] com.barebones.textwrangler.plist (? ? ? - installed 2012-03-09) [Lookup]

[loaded] com.bombich.ccc.plist (? 41245744 d09e361c - installed 2014-01-04) [Lookup]

[loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-10-01) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-11-08) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-04-22) [Lookup]

[running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2017-09-11) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.oracle.JavaInstallHelper.plist (Oracle America, Inc. - installed 2015-03-25) [Lookup]

[running] com.rane.sixtyeight.daemon.plist (? 31132f73 2b020d18 - installed 2011-04-13) [Lookup]

[running] com.rane.sl2.daemon.plist (? e3370db6 4e87fc56 - installed 2011-04-13) [Lookup]

[running] com.rane.sl3.daemon.plist (? 42125960 aabcd5f6 - installed 2011-05-10) [Lookup]

[running] com.rane.sl4.daemon.plist (? 28b44d40 e020ad06 - installed 2011-04-14) [Lookup]

[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2016-02-15) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-02-03) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-06-07) [Lookup]

[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-07-21) [Lookup]

[loaded] com.adobe.ARM.[...].plist (? 881a4a1c b30b9bfc - installed 2017-11-15) [Lookup]

[running] com.akamai.single-user-client.plist (? 87ad009c f4f704a9 - installed 2017-09-21) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-11-08) [Lookup]

[running] com.setapp.DesktopClient.SetappAgent.plist (DevMate Inc. - installed 2017-11-23) [Lookup]

[loaded] com.setapp.DesktopClient.SetappUpdater.plist (DevMate Inc. - installed 2017-11-23) [Lookup]

User Login Items:ⓘ

Canon IJ Network Scanner Selector EX Application - Hidden

(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

Belkin Router Monitor Application

(/Applications/Belkin/Belkin Router Monitor.app)

Dropbox Application

(/Applications/Dropbox.app)

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

CleanMyMac 3 Menu Application (DevMate Inc. - installed 2017-11-08)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

CleanMyMac 3 Menu Application (DevMate Inc. - installed 2017-11-08)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

com.adobe.SwitchBoard.monitor.plist MachInit - Hidden

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Mach Init items are deprecated

Internet Plug-ins:ⓘ

DirectorShockwave: 12.2.0r162 (installed 2015-09-01) [Lookup]

Easy-WebPrint EX: 1.1.0 (installed 2016-10-07) [Lookup]

WacomNetscape: 1.1.1-1 (installed 2016-10-06) [Lookup]

Unity Web Player: UnityPlayer version 5.0.2f1 (installed 2015-05-11) [Lookup]

Default Browser: 601 (installed 2017-01-09)

OfficeLiveBrowserPlugin: 12.2.6 (installed 2010-09-24) [Lookup]

WacomSafari: 1.1.1-1 (installed 2016-10-06) [Lookup]

AdobeAAMDetect: 3.0.0.0 (installed 2017-09-27) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-23) [Lookup]

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-22) [Lookup]

Silverlight: 4.0.60831.0 (installed 2016-10-07) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-28)

Flash Player: 27.0.0.187 (installed 2017-11-23) [Lookup]

iPhotoPhotocast: 7.0 (installed 2015-10-23)

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup]

AdobePDFViewer: 18.009.20044 (installed 2017-11-22) [Lookup]

SharePointBrowserPlugin: 14.5.4 (installed 2015-09-01) [Lookup]

EPPEX Plugin: 3.0.5.0 (installed 2009-07-30) [Lookup]

JavaAppletPlugin: 15.0.1 (installed 2015-10-23) Check version

User internet Plug-ins:ⓘ

WebEx64: 1.0 (installed 2014-03-14) [Lookup]

ZoomUsPlugIn: 3.5.64836.0908 (installed 2016-09-14) [Lookup]

Safari Extensions:ⓘ

[enabled] WhatFont - Chengyin Liu - http://chengyinliu.com/whatfont.html (installed 2015-04-19)

Audio Plug-ins:ⓘ

DVCPROHDAudio: 1.3.2 (installed 2015-10-23)

SeratoVirtualAudioPlugIn: 1.0.11 (installed 2011-12-19) [Lookup]

3rd Party Preference Panes:ⓘ

Akamai NetSession Preferences (installed 2017-10-03) [Lookup]

BIAS Key (installed 2015-02-13) [Lookup]

Flash Player (installed 2017-10-25) [Lookup]

Growl (installed 2016-10-07) [Lookup]

MySQL (installed 2016-10-07) [Lookup]

SIXTY-EIGHT Audio Control Panel (installed 2011-12-19) [Lookup]

SL 2 Audio Control Panel (installed 2011-12-19) [Lookup]

SL 3 Audio Control Panel (installed 2011-12-19) [Lookup]

SL 4 Audio Control Panel (installed 2011-12-19) [Lookup]

ArcanaStartupSound (installed 2016-10-07) [Lookup]

TechTool Protection (installed 2017-09-11) [Lookup]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Hard Drive BackUp Files: Disk size: 1.50 TB Disk used: 1.44 TB

Serato Club Back Up: Disk size: 1.00 TB Disk used: 201.75 GB

Destinations:

OS 10.9 [Local]

Total size: 1.50 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 1.50 TB < (Disk used 1.64 TB X 3)

Top Processes by CPU:ⓘ

22%
mds

17%
Google Chrome Helper

4%
mds_stores

3%
Epson Scanner Monitor

3%
Google Chrome

Top Processes by Memory:ⓘ

1.05 GB
kernel_task

742 MB Google Chrome Helper

740 MB mds_stores

195 MB Google Chrome Helper

194 MB Google Chrome Helper

Top Processes by Energy Use:ⓘ

45.26 Google Chrome Helper

19.48 mds

17.60 Mail

11.26 WindowServer

10.46 Google Chrome

Virtual Memory Information:ⓘ

10.98 GB
Available RAM

7.95 GB
Free RAM

5.02 GB
Used RAM

3.03 GB
Cached files

0 B Swap Used

Software installs:ⓘ

Adobe Flash Player:
(installed 2017-10-25)

Adobe Pepper Flash Player:
(installed 2017-10-25)

rekordbox:
(installed 2017-10-26)

rekordbox:
(installed 2017-10-27)

EPSON Software Updater:
(installed 2017-10-30)

Kindle Kids' Book Creator:
(installed 2017-11-01)

Kindle Previewer 3.15.0:
(installed 2017-11-01)

CleanMyDrive 2: 2.1.10 (installed 2017-11-09)

Adobe Flash Player:
(installed 2017-11-14)

Adobe Pepper Flash Player:
(installed 2017-11-14)

Adobe Acrobat XI Pro (11.0.23):
(installed 2017-11-15)

Adobe Acrobat Reader DC (18.009.20044):
(installed 2017-11-15)

Kindle: 1.21.1 (installed 2017-11-18)

Adobe Acrobat Reader DC (18.009.20044):
(installed 2017-11-22)

Install information may not be complete.

Diagnostics Information:ⓘ

2017-11-23 20:56:04 Last shutdown cause: 0 - Power loss

Reply

Answer 5

Dec 15, 2017 9:20 PM in response to dagwaremedia

Leaving the door open is not the best plan, becasue it is easier for malware to sneak in that way. There are TWO different ways to allow opening of "from Anywhere" Applications, described in this terse (possibly deliberately terse) article linked below. My preference, (because I can remember it) is to open:

system preferences > security > general ...

...and leave it open while attempting to open a "from anywhere" item. The panel then grows a button that says (Open Anyway) and you can proceed.

macOS Sierra: Open an app from an unidentified developer

.

Reply

Answer 6

dagwaremedia Author

Level 1

28 points

Nov 23, 2017 9:14 AM in response to Community User

Ok I replaced the video card did an SMC reset and still the machine boots up all the way past the grey, then apple and main background pic then black screen. Again have to hold the power button to do a hard restart and then it boots fine and runs fine.

I was reading somewhere about the memory being seated incorrectly but if this was the case why would the machine boot fine the second time?

I can only run up to 10.11 on this machine as it is a work horse so bringing it in for service is not the answer for me as I do not have a back up machine. If there is nothing else I can do then I think it's time for a newer Mac Pro maybe a 2012.

Maybe rebuilding the directory on my main drive? Is it worth a shot?

Anyone?

R

Reply

Answer 7

dagwaremedia Author

Level 1

28 points

Nov 23, 2017 10:26 AM in response to Community User

Hmm, really think I should try to re install?

I have a back up so its no problem for me, I did try to re seat the memory a while ago as my Mac Pro has the memory cards on a separate board so to remove, blow out the slots with some compressed air can't hurt.

This Mac pro has been a beast, so reseating the ram and re installing the OS will be the last attempt to correct this problem, if it does not work, time for a new machine.

thx RD

Reply

Answer 8

Nov 23, 2017 5:32 PM in response to dagwaremedia

if you have an etrecheck report, please post it or make a new one and post it.

The report contains a whole lot of information from all over the inside of your Mac, and Readers will not have to play 20 questions to get additional information you already have at hand.

Reply

Answer 9

dagwaremedia Author

Level 1

28 points

Nov 23, 2017 6:25 PM in response to dagwaremedia

lLast shutdown shows power loss that is because I got the black screen and did a cold re start now I need to know where I can finfd the report that shows why the blackscreen happened, is it console? which window?

Anyone?

R

Reply

Answer 10

Nov 23, 2017 7:08 PM in response to dagwaremedia

Your report shows adware:

Possible adware: ⓘ

Unknown file: /Library/LaunchAgents/com.checkup-blackmail.plist

One possible adware file found. [Remove/Report]

You also left the door open:

Gatekeeper: ⓘ

Anywhere [Fix Gatekeeper security]

and you have some software that looks like they need an updated versions.

Startup Items: ⓘ

Aladdin: Path: /Library/StartupItems/Aladdin

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

Startup items no longer function in OS X Yosemite or later

/etc/mach_init.d/IIDCAssistant.plist

Mach Init items are deprecated

Google Chrome has a reputation as a memory leaker and a resource hog. with the very recent release of Firefox 57, there may be better choices for browsers available.

CleanMy Mac is not something ANY Mac user should be using -- your Mac does not need to be cleaned, and in 10.9 and later, will run slower if you clean system caches. There are reports of this utility discarding system files needed for proper operation.

Despite having lots of RAM, your report (which typically finishes in three minutes or less) took nearly ten. This can be an indication that your boot Drive is experiencing re-trys, and may be near death.

What the report does NOT show is graphics card hangs or kernel panics, and you posted an explanation of the power-off that was listed.

Reply

Answer 11

dagwaremedia Author

Level 1

28 points

Nov 24, 2017 7:17 AM in response to Grant Bennet-Alder

Thanks for this, I removed the malware, the gatekeeper was on cause I always had to go to open it when I downloaded san app I have it open because I do not download just anything from anywhere. The start up items listed in red no longer work with 10.11 should i leave them or remove?

I also notice that Google Chrome has this Ripple Emulator that takes some time and I do have the new FF browser but will leave GC for now.

Only thing I can do is rebuild my main drive directory and after that let me see if I still have these issues, if so.

Time for a new one. Thanks so much RD

Reply

Answer 12

Dec 15, 2017 7:16 PM in response to dagwaremedia

Hi,

I was having the same problem with my MacPro. I tried blowing the dust off the Ram heat sinks, that didn't work. Then I tried pulling the power cord from the back of the computer then holding the power on button for about 45 seconds and while still holding the power button put the power cord back into the computer. My MacPro is working fine now. Hope this helps.

Artie

Reply

Answer 13

kaz-k

Level 8

49,014 points

Nov 11, 2017 8:13 PM in response to dagwaremedia

Hi,

Resetting SMC could solve the problem.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

Reply

Answer 14

Dec 15, 2017 9:20 PM in response to Arthur R. Demers

That is a fancy way of doing an SMC reset.

Reply