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Question: I can't get to messages/phone without tapping multiple times

Some times I can't make a phone call at all. It just takes me to contacts and I have to manually dial. Same thing with favorites. What good is favorites if I have to tap 4 times to call someone??? Same with messaging. what se to take me 1 tap now takes me 3 or 4 or I get nowhere and have to start all over.

iPhone 8, iOS 11.0.3

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User profile for user: msdcep

Question: I can't get to messages/phone without tapping multiple times