Temp folders of Pages and Numbers document not deleted

Question

Temp folders of Pages and Numbers document not deleted

Hi all,

since upgrading to High Sierra and Server 5.4, I recognize a strange behaviour:

I'm using a Mac mini Server to store my documents, especially those created with Pages and Numbers. Using a share I open them on my MacBook Pro for editing. But with every "Save" an empty folder is created/left in the directory on the server wherein the original document is located. Even after I quit the app, these folders aren't deleted.

If I edit the documents with Pages or Numbers directly on the Mac mini Server, no empty folders left while editing documents or quitting the apps using the same account as for connecting to the share.

Seems to be an issue with file system permissions, which I first recognized directly after upgrading both systems, MacBook Pro and Mac mini Server, to High Sierra.

Any ideas where to start? Many thanks in advance.

Regards and have a nice weekend, Lars

Mac mini, macOS High Sierra (10.13.1), Mac mini Server, SSD, Server 5.4

Posted on Nov 11, 2017 8:20 AM

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Answer 1

Best reply

gwicker

Level 1

5 points

Dec 2, 2017 7:06 PM in response to Lars-Iver Kruse

At approximately the same time frame of when you posted your observation, I've been experiencing the same issue with sharing Numbers and Pages files on my Mac mini Server. Were you able to resolve your issue, and how?

Kind regards,

Gregg

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Answer 2

Nov 13, 2017 12:45 PM in response to Lars-Iver Kruse

Hi all,

ok, this is going to be a monologue. :-)

This afternoon I searched with Google for „.pages.sb-„ and „.numbers.sb-„ and found some threads here on discussions.apple.com of 2013/14 about problems with shares and permissions, especially SMB, with Mavericks. Although Mavericks is out of date, I started playing around with the options in Preferences/Shares.

I‘m using AFP shares because I share Numbers and Pages documents, but also SMB shares for accessing files from within Parallels virtual machines using Windows 7, 8 and 10.

For one of the shares I disabled SMB sharing and tested saving of Pages and Numbers documents from my MacBook after I‘d reconnected to the share. From that moment on, I could see Numbers and Pages creating the temp folders and deleting them directly after without problems. Even after I reactivated SMB sharing again in addition to AFP everything was fine.

So, problem solved?

I am not sure, because there is at least one other share for which I am not able to disable SMB sharing, due to the fact that AFP sharing is off and can‘t be activated!?

For me it seems that these issues came along with the migration to APFS. I‘ll go on with my investigations but I would really like to get some thoughts of others. Or am I really the only one with such problems?

Best regards, Lars

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Answer 3

Nov 13, 2017 9:31 AM in response to Lars-Iver Kruse

In addition:

The empty temp folders are having extensions like

.numbers.sb-d013c863-vLJFxx

.pages.sb-d013c863-GXd9bc

Any ideas?

Best regards, Lars

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