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Question: Using Mail on Mac OS 10.12.3

Using Mail on Mac( OS: 10.12.3), I have had a problem opening a hotmail account( i.e. invalid password). After removing the account, Mail indicates it still exists when I attempt to add it again.

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Nov 11, 2017 9:45 AM in response to VonSteuben In response to VonSteuben

Mail >Window > Connection Doctor


will show you the state of each server (sending and receiving) for each email account. if there are any red lights, click on one will take you directly to the settings for that server, and you can correct anything that is not set correctly.


Mail asks for a new password when it cannot connect only because that is all it can change automatically.

Nov 11, 2017 9:45 AM

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Question: Using Mail on Mac OS 10.12.3